Problem Solving

Attitudes have changed for the better in many offices, where the fear of layoffs still runs high. But what happens when employees become so busy kissing up to the boss that they stop pulling their weight at work? How are you supposed to deal with a kiss-up, do-nothing co-worker?
Why is “small” big? Small companies can better win the trust and confidence of recession-weary customers. No matter what the size of your company, here’s how you can imitate what small companies do well:
At some point in their careers, most people end up in the position of being left to do the work after flaky colleagues drop the ball. Anita Bruzzese (, who writes about workplace issues, offers these four tips for handling co-workers who drop the ball, and how to get them to pull their weight:
Given the high cost of health care, many employees worry about what they would do if they lose their jobs. Experts offer this advice: Use it before you lose it; sign onto your spouse’s plan; look into COBRA.
You’ve been hearing a lot about creating value at work, especially lately, right? Being an intrapreneur is one way to do it. Intrapreneurs create a new process, product or service where they currently work. It’s like being an entrepreneur, but without venturing off to start your own business. It’s what Google famously allowed its employees time to do.
As many companies cut back on expenses and, in some instances, cut staff, how do you maintain your edge and ask for what your department needs without immediately seeing your request denied? Tell a tale, become a storyteller and see your words make an impact.

Make decisions like Sully

May 11, 2009 Categorized in: Problem Solving

We can learn a lot about good decision-making by noting how Captain Chesley “Sully” Sullenberger behaved after he realized that both engines on US Airways Flight 1549 had cut out.
More than half of senior executives say they’re interrupted about once every 30 minutes, according to a Center for Creative Leadership survey. Here’s where assistants can play a vital role. Stave off interruptions by partnering with your boss, using these tactics.
Like McGyver, you probably have a trick or two that you deploy when you don’t have the exact items you need for the job. Maintain your reputation as “the one who always finds a solution, no matter what,” by using these low-tech solutions for common gadget problems:

Boss a perfectionist?

April 1, 2009 Categorized in: Managing the BossProblem Solving

The perfectionist boss can easily drive you crazy, spending time correcting others’ less-than-perfect work and agreeing to take on any and all projects. Some workaround tips for you:
When making decisions, pay attention to the factors that lead people to make bad ones: relying on past experience, making prejudgments that turn out to be wrong and being swayed by attachments to people, places or things.
Cut back on workday spending … Keep your mind primed for work by clearing away the cobwebs … Know the right way to vent to relieve stress … Think “ABB” or “always be briefing” … Uncover wasteful spending with creative thinking.
Thomas Edison not only invented the light bulb, he filed for more than 1,000 patents and essentially invented the concept of R&D, or the system of looking at problems and solving them creatively. The guy knew how to innovate. What can we learn from one of America’s greatest problem solvers?