Managing the Boss

Master executive support

June 2, 2021 Categorized in: Managing the Boss

It truly is a special skill to support and partner with an executive. It is not an easy role, and it is not for the faint hearted. It takes grit, resiliency, street smarts, tenacity and agility.

Get quick feedback from the boss

February 3, 2021 Categorized in: Managing the Boss

Managers have a lot on their plates, which can prevent them from getting back to you about your project in a timely manner. Here are C+A+O, the three elements to any decision you should remember when writing emails to your boss.
Question: My exec is a really lousy delegator, always taking everything on herself, even tasks that are far beneath her and could be handled by anyone. As a result, she’s got too much on her plate and she’s always stressed. How can I fix this?
Question: My executive is notorious for delaying, fussing, hedging and eventually missing deadlines. Then there’s always a weak apology: ‘Sorry, I got sidetracked.’ Every time he does this, it inconveniences other departments. Are there any good ways to get him into a different mindset, one where we’re not all scurrying around to make up the time he costs us?
Question: The coronavirus situation has really revealed who on our staff is technologically savvy and who’s not, but my manager doesn’t seem concerned about the gap. How do I suggest that we all get more trained up on everything we should know?
Question: My executive got a few figures wrong in a recent meeting where about 20 people were present. How should I have corrected him?
Let’s start 2020 off with a bang by giving you some useful advice to help you better plan your executive’s travel.
There are all sorts of reasons delays can occur, and sometimes it’s the behavior of your leader. Authors Amy Cooper Hakim and Muriel Solomon describe four types of delaying bosses.

Isn’t there an app for that?

October 4, 2019 Categorized in: Managing the BossMeetings

Effective calendar management simply cannot be handled by a robot, an application or a piece of software. It takes brain power, empathy and deep understanding.

How to work for a younger boss

August 8, 2019 Categorized in: Managing the Boss

A lot of emotions can surface in the younger boss/older employee relationship. All of them are understandable. Here are some grounding tips.
Peggy Vasquez presented the training session “How to Develop a Powerful Partnership With Your Manager” at Admin Pro Forum 2019 in Orlando. Her book NOT, “Just an Admin!” offers this advice when it’s become difficult to work with your boss.
Avoid embarrassing an “unplugged” employee by calling on him or her so you can put them on the spot.

Got a problem? Think it over

May 2, 2019 Categorized in: Managing the Boss

Thinking through a problem deeply—long before taking any action—may be the key to solving it.