Phone Skills

How to make a cold call

October 4, 2018

Anytime you’re wading into a situation where you’re trying to persuade strangers on the phone, consider these tips.

Personal Development

4 best practices when attending a conference

October 4, 2018

On your way to a professional conference? Remember these tips to maximize its value.

Personal Development

Excel at the fundamentals

October 4, 2018

I know many seasoned executive assistants who think they do not need to focus on or pay attention to their basic skills, what is also known as the fundamentals. They feel they have been managing calendars or planning meetings forever so why pay attention. This is not smart.

Writing/Editing

Make your writing more assertive

October 4, 2018

Sometimes we lose sight of the fact that assertiveness is not limited to situations where we communicate face-to-face. Come across with greater confidence by doing these 6 things.

Writing/Editing

These words are real troublemakers

October 4, 2018

This list includes some of the most commonly misspelled words in the English language. Why not clip out this page and post it by your computer, where you can refer to it?

Article Archives

Featured Article

Overwhelmed and over it?

Do you feel like you're never going to catch up? Guess what? You're right.

1-Minute Strategy:

Give yourself the gift of time

Christine Louise Hohlbaum, author of The Power of Slow: 101 Ways to Save Time in Our 24/7 World, writes that there's power in “slow.” “It is scientifically proven that slow is faster and fast is merely exhausting,” she says. Two tips from Hohlbaum: Close all computer windows except the one you need to do your job. Save your favorite tasks for last to avoid procrastination.

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