Difficult People

Dealing with co-worker confrontations

April 7, 2021

Confrontations can be stressful, and the workplace is one place where they’re sure to crop up. If you find yourself in a position to address an issue with a co-worker, keep these strategies in mind to maximize the chances of successful communication.


Handling paste problems in Word

April 7, 2021

Collaboration is great! But you may end up with 10 documents to combine into one, while everyone has approached formatting differently.

Personal Development

3 tips for virtual assistants who want to excel

April 7, 2021

Whether you’re already working in the remote industry or you’re considering making the switch, these three tips can put you on the fast track to success.


Get your disaster procedures in order

April 7, 2021

Whether you’re writing a procedure for how to route the mail or safely evacuate the building in the event of a fire, the process remains the same. A procedure is a procedure, no matter how big or small. Here are some sample disaster procedures you may want to include in your manual.

Project Management

2 questions about sharing files

April 7, 2021

Protecting shared Google Drive files ... Transferring Dropbox files

Article Archives

Featured Article

When there’s not enough work … and you’re going crazy!

For a busy professional, it can be rare—and a huge relief—when the stars align and a lighter workday affords you some breathing room. But too much breathing room can be its own problem.

1-Minute Strategy:

Sell a meeting any way you can

Few people get excited when they see yet another meeting invitation float into their inbox. To intrigue and entice them a little, give the meeting a title. A title suggests that a real narrative may emerge and reminds people in a subtle way to stay focused on the topic. Make it funny, make it dramatic ... just make it seem like you care enough about the meeting to brand it.

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