Personal Development

OOO? Here’s how to prep office for your vacation or other absence

March 2, 2023

Few announcements generate more worry in the office than the news that the administrative assistant will be away for a week or two on vacation. How can you allay the fears and prepare the team for your absence?


3 Word tips for the Navigation Pane, content review and figures of tables

March 2, 2023

Navigation pane tips, quick content review and creating a table of figures.

Taking Minutes

Minute-taking: What your execs and board of directors really want to know

March 2, 2023

As an inexperienced secretary, I hated taking notes and writing minutes. As I progressed to more senior roles, I eventually got the hang of it and have, since 2000, been helping other PAs, EAs and administrators to resolve their concerns. Here are some hints.


Collaborating within admin teams

March 2, 2023

So much value may be going untapped by overlooking the potential of forming collaborative teams of administrative staff. Here are some ideas for getting started with a new team or improving the performance of an existing one.


Excel: Make it fit

March 2, 2023

In Excel, no matter what I do, I can’t get a page to both fit on one sheet and be readable. What can I do?

Article Archives

2 tips for voice typing

February 2, 2023

Featured Article

5 ways to make the most of face time with your boss

Try these tips to enhance your relationship and create a rapport.

1-Minute Strategy:

Withhold information the right way

When you must hold back confidential information, avoid phrases that stoke curiosity, like "I'm not at liberty to say." Instead, speak positively. Example: "Let me fill you in on everything there is to know at this point."

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