HR

How do you defeat the new job jitters?

November 3, 2016 Categorized in: HR

New jobs often go hand-in-hand with uneasiness and uncertainty in the first week. How can you make new hires feel more comfortable right away?
Training another employee, particularly an underperformer, provides an opportunity to put your expertise and professionalism front and center. Here’s how to coach your colleague to his or her best performance and get your player into the game.
When Capt. D. Michael Abrashoff first took the helm of the USS Benfold, the 310-person crew was so demoralized, they couldn’t wait to get off the ship. One of Abrashoff’s first acts as captain: Setting up a “Welcome aboard!” program that turned nervous recruits into enthusiastic sailors.
When Congress expanded the Americans with Disabilities Act in 2009, it broadened the circle of people eligible for ADA rights even wider. That has led to a spike in people filing ADA-related legal claims. Here’s what managers need to know about the ADA:

State-by-State Guide to Voting Leave Laws

October 26, 2010 Categorized in: HR

When polls open nationwide next Tuesday for the 2010 mid-term elections, chances are, some of your employees will want to take part of the day off to cast their ballots. Must you let them? In most states, yes. Here’s our state-by-state guide to voting leave laws.
No federal or state law requires employers to use job applications. But if you do require applicants to fill them out, know the legal do’s and don’ts of what questions to ask. Here’s the topic-by-topic guidance you need, along with relevant records-retention rules.
All indicators point to record voter turnout on Election Day, Nov. 4. Chances are, some (if not all) of your employees will want to take part of the day off to cast their ballots. No federal law requires employers to grant voting leave, but most states have laws that do. Here’s a state-by-state rundown of those laws to help you comply.

AMA award-winner covers the basics

February 1, 2007 Categorized in: HRSupervising

It was on her first and only day of training for her new job as IT coordinator at PPG Industries that Jerrilynne Jankowski noticed a long line forming outside her door: employees with questions and basic admin needs.

Hire the best applicants possible

August 1, 2006 Categorized in: HRSupervising

Your organization has narrowed the field to two candidates for an administrative position. Both are experienced, both personable. How to choose? Nancy Brown has devised a way to make the right choice…
The reason Taco Bell’s admin team came up with its “Team of Two” training program is clear when you listen to admin Karen Walters describe managers in her building. “There were a few managers in the group who maybe weren’t using admins to their greatest capabilities,” explains Walters. “In their defense, they didn’t have a good model.” So the admin team decided to give them one…
Give new employees a running start at their jobs, with these little-noticed but much-appreciated assists.

Would Thomas Edison hire you?

April 1, 2005 Categorized in: AdvancementHR

Broad knowledge is a great attribute for an admin pro.  Thomas Edison valued it. He wanted smart, practical people to help run his empire of inventiveness.  So, he devised a test to measure each applicant’s breadth of reading and knowledge.

Save the boss time: Screen applicants

January 1, 2005 Categorized in: HRManaging the Boss

To keep hiring from stealing too much time from your boss’s day, offer to interview promising candidates by phone before you set up an appointment.