Problem Solving

Question: My department recently moved to a new building … I was given an office that was originally designated for “Judy.” Judy seems offended by this change. I think she blames me for the decision, even though I had nothing to do with it. Now I’m starting to feel guilty. How can I fix this?

3 ways to ease eye strain

September 3, 2009 Categorized in: Personal DevelopmentProblem Solving

Has staring at your monitor for hours left you bleary-eyed? Give your eye muscles a break throughout the day with these three exercises:
You may be using already. If not, it’s worth taking a second look. Why? Because savvy businesses are using the tool to do some of what you do already—smooth out the information flow between leadership and everyone else. Here’s how Twitter can help you on the job:
You’ve just had a brochure printed for your company and you notice a very big, embarrassing typo. What should you do? Tell your boss about your role in the mistake? Blame the colleagues who checked the final proof?
Attitudes have changed for the better in many offices, where the fear of layoffs still runs high. But what happens when employees become so busy kissing up to the boss that they stop pulling their weight at work? How are you supposed to deal with a kiss-up, do-nothing co-worker?
Why is “small” big? Small companies can better win the trust and confidence of recession-weary customers. No matter what the size of your company, here’s how you can imitate what small companies do well:
You’ve tried sending out memos, putting up posters and issuing gentle reminders, but nothing keeps employees from leaving their extra papers behind at the copier. You feel like a den mother, constantly cleaning up after everyone. What’s the best way to get people to change their habits? Change their environment.
Sometimes saying “yes” to a co-worker’s request for help is unavoidable. But don’t let such requests spin your schedule out of control. Here’s how to help a co-worker without making your own productivity suffer:
At some point in their careers, most people end up in the position of being left to do the work after flaky colleagues drop the ball. Anita Bruzzese (, who writes about workplace issues, offers these four tips for handling co-workers who drop the ball, and how to get them to pull their weight:
Given the high cost of health care, many employees worry about what they would do if they lose their jobs. Experts offer this advice: Use it before you lose it; sign onto your spouse’s plan; look into COBRA.
You’ve been hearing a lot about creating value at work, especially lately, right? Being an intrapreneur is one way to do it. Intrapreneurs create a new process, product or service where they currently work. It’s like being an entrepreneur, but without venturing off to start your own business. It’s what Google famously allowed its employees time to do.
As many companies cut back on expenses and, in some instances, cut staff, how do you maintain your edge and ask for what your department needs without immediately seeing your request denied? Tell a tale, become a storyteller and see your words make an impact.

Make decisions like Sully

May 11, 2009 Categorized in: Problem Solving

We can learn a lot about good decision-making by noting how Captain Chesley “Sully” Sullenberger behaved after he realized that both engines on US Airways Flight 1549 had cut out.