Problem Solving

Become your own tech support

August 11, 2015 Categorized in: Problem Solving

Computer glitches can be extremely frustrating, but there are ways to troubleshoot your system on your own before calling in a professional, writes David Nield for Field Guide.
Things didn’t really happen the way your supervisor thinks, so is there a way to correct the mistaken impression without making the situation worse?
In a large organization, it can be hard to get to know everyone, yet sometimes you need to support teams you don’t often work with. How can you get to know everyone across the organization better to make cooperating easier?
Do you remember your rookie days—the ones before any preconceived notions put limits on your career? The key to being successful now, may be to try and think like a rookie again, says Liz Wiseman, author of Rookie Smarts: Why Learning Beats Knowing in the New Game of Work. Here’s how.

3 ways to get a colleague to help

August 28, 2014 Categorized in: Problem SolvingTeamwork

Figuring out how to keep a project moving when you need help from a colleague can be challenging. Business writer Esther Schindler suggests these tips.

Protect yourself from data brokers

August 19, 2014 Categorized in: Problem Solving

Some people are pushing back when it comes to how their online data is being used, says CIO social media reporter Matt Kapko.
The first few minutes after you arrive at work are critical to organizing your workday. Follow these three steps to coordinate—and simplify—your day’s work.
Learn how to budget your cognitive resources with these tips from Harvard economics professor Sendhil Mullainathan.
When a problem doesn’t respond to solutions that have worked for you before, unlock your creativity with these approaches.
Which of these activities—ones that we’re all guilty of—fritter away your precious minutes?
How many times are you asked to make improvements to administrative processes without any real guidance on what to do or where to start? The DMAIC process makes you work through specific activities in a defined structure so that any changes you make to a process will be successful.
Most people can delete about three-fourths of their incoming email without even reading it … and not just spam. Messages from your employer, your colleagues and your buddies are wasting your time, argues Bill Jensen, author of The Simplicity Survival Handbook: 32 Ways to Do Less and Accomplish More.
An effective assistant/manager relationship is one in which both people know the difference between a crisis and a routine setback. Do you? Does your boss?