Supervising

  Even upbeat, energetic people have slumps. You can pull yourself out of one with a little wisdom and these tactics.
Your boss does it one way, and you think another way would work better. Before speaking up, study this five-step strategy for putting your ideas across the right way … even to the most stubborn boss.

Training a bucking bronco?

December 1, 2004 Categorized in: Difficult PeopleSupervising

Q. I’m training a new team member, and every time I clarify or correct something she has done, she immediately becomes defensive and short with me. How should I give her direction so it doesn’t spark a defensive reaction? What should I do when she reacts that way?
You don’t need the word “chief” in your title to act as a leader to the troops. Show that you possess the qualities for promotion by exhibiting these leadership traits:
Whether your office has sophisticated scheduling software, day planners for everyone or no formal calendar management at all, a few visual reminders can keep everyone running on time…