You know the saying: One bad apple can spoil the whole bunch. If you’re a manager, you may occasionally encounter a bad apple. So what does a leader do to stop “problem” employees from spreading their negative influence?

Recruiting skilled admins

October 2, 2008 Categorized in: Problem SolvingSupervising

Snagging the best admins today means going beyond your local paper’s classified ads. More than half of employers find it challenging to recruit skilled professionals because of a lack of qualified staff and the higher cost of recruiting, reports a recent survey.

Stumped over how to reward employees?

September 5, 2008 Categorized in: RecognitionSupervising

An admin stumbled over how to recognize and reward employees on her team, so she turned to our Admin Pro Forum. Here’s what other admins are doing.
If you’re in a management role, make sure you “onboard” new hires. You’ll benefit from more engaged, productive employees who want to stay and be committed to the company. Try these three simple ideas:
Some bosses can’t bring themselves to say, “Good job!” Maybe they think they’re too busy. Maybe they don’t know how. Maybe they just don’t believe people need to be told. For those misguided bosses, we recommend The Carrot Principle.

Welcome new hires

June 1, 2007 Categorized in: Internal CommunicationSupervising

Welcome new hires by taking their pictures and posting them in a high-traffic area.

Do your part to retain good employees

June 1, 2007 Categorized in: Supervising

You may not be able to dole out raises, but you can pose thought-provoking questions to the admins you manage.
E-mail your job opening to, which reaches about 2 million self-motivated teens across the United States who are looking for work.

Set up a new admin for success

May 1, 2007 Categorized in: Supervising

Set up a new admin for success by including some personal information about him or her when making introductions.

Management 101: Learn to delegate

May 1, 2007 Categorized in: Supervising

As you gain more responsibility at work, knowing how to delegate comes into play. Here’s the smart way to delegate work.

Find out how fast applicants can type

March 1, 2007 Categorized in: Supervising

Find out how fast applicants can type with the free typing test.

Training tips from a training pro

February 1, 2007 Categorized in: Supervising

Make sure that whenever you train new hires, your words stick like glue. Use these tips offered by professional trainer Bob Pike.

AMA award-winner covers the basics

February 1, 2007 Categorized in: HRSupervising

It was on her first and only day of training for her new job as IT coordinator at PPG Industries that Jerrilynne Jankowski noticed a long line forming outside her door: employees with questions and basic admin needs.