Supervising

Turn employees into heroes

September 3, 2009 Categorized in: RecognitionSupervising

It sounds like a nearly impossible challenge: employee appreciation on a lean budget? Try making employees heroes: heroes in their own eyes, heroes in the eyes of their peers and heroes in the eyes of their families. Here’s how:

Spur excitement with employee awards

September 3, 2009 Categorized in: RecognitionSupervising

Benefits consultant Ken Stahlmann spells out three keys to creating crowd-pleasing employee-recognition awards:

5 steps to making an online tutorial

August 7, 2009 Categorized in: InternetSupervising

You need to show Tom how you pull together monthly data, and one of the newly hired assistants needs coaching on some online tools. Here’s an easy way to accomplish both: Screencast-o-Matic lets you create a video from your screen (your “screencast”) and upload it to share.
Your 26-year-old co-worker doesn’t want to wait until her annual review to find out how she’s doing at work. She wants to know now. Gen Y employees want more feedback, more often, than previous generations. They’ll seek it from their immediate boss, as well as others. If you’re not comfortable with or accustomed to offering feedback, heed these tips:

Create and share ‘aha’ moments

April 2, 2009 Categorized in: SupervisingTeamwork

If you’re a manager, spawn more golden nugget moments for your team by creating informal learning opportunities: mentoring, on-the-job training, brainstorming and good, old-fashioned trial-and-error. Encourage employees to tap into blogs, discussion forums and wikis.

Some ill advice for managers

March 6, 2009 Categorized in: Supervising

Employees are coming into work sick more often than managers realize, according to a recent OfficeTeam survey. Unfortunately, people make more mistakes when they come to work feeling ill. Some tips for managers and team leaders:

Dial down the stress meter

December 31, 2008 Categorized in: SupervisingTime Management

If you manage other assistants, you may be craving higher productivity from your team. If you’re a savvy people manager, though, you don’t want to saddle your strong performers with an extra layer of stress. Consider these three approaches.
As U.S. companies struggle to weather the recession, many are cutting back employee hours. In fact, part-timers now make up 5% of the workforce. Using part-timers may make economic sense, but it can give supervisors fits. Here are five ways to get the most out of part-time workers.
It’s a deceptively simple concept: You have to pay nonexempt employees for every hour they work. But employers often trip over interpretation of that law when it comes to exceptions such as meal and rest breaks. Here’s a plain-English explanation of a sometimes tricky situation. PLUS! Find out what workers are really doing on their coffee breaks!
There’s nothing worse than feeling like you’re being constantly monitored, says Jack Mitchell, author of Hug Your People. Better than checking up on people is checking in.

Recruiting skilled admins

October 2, 2008 Categorized in: Problem SolvingSupervising

Snagging the best admins today means going beyond your local paper’s classified ads. More than half of employers find it challenging to recruit skilled professionals because of a lack of qualified staff and the higher cost of recruiting, reports a recent CareerBuilder.com survey.
You know the saying: One bad apple can spoil the whole bunch. If you’re a manager, you may occasionally encounter a bad apple. So what does a leader do to stop “problem” employees from spreading their negative influence?

Stumped over how to reward employees?

September 5, 2008 Categorized in: RecognitionSupervising

An admin stumbled over how to recognize and reward employees on her team, so she turned to our Admin Pro Forum. Here’s what other admins are doing.