Negotiating

The power of a neutral ‘No’

September 26, 2014 Categorized in: NegotiatingWorkplace Etiquette

The fear of damaging a relationship might keep you from saying “no” to your boss or to a co-worker, but turning down someone doesn’t have to come across as combative or reluctant, notes Harvard Business Review writer Holly Weeks.
Top admins exhibit bridge-building communication skills by emphasizing shared interests and minimizing resistance. Try these techniques to communicate better with colleagues.

How to turn a foe into a friend

February 14, 2014 Categorized in: Difficult PeopleNegotiating

Next time you find yourself in a standoff, exert influence and come to an amicable solution with these five tips from Bob Burg, author of Ad­­ver­­saries Into Allies.
Plenty of problems get on your nerves at work, but trying to fight every one of them will leave you exhausted and your colleagues thinking you’re a pain. Harvard Business Review’s Amy Gallo suggests these tips for choosing your workplace battles wisely.

How to get ‘Yes’ to your request

January 22, 2014 Categorized in: Negotiating

Research from Stanford Uni­­ver­­sity found that people who fear asking others for favors may be stifling their own chances of getting a “yes.” Get the most from your requests with these tips from blogger Jessica Stillman.
Handling a complaint is a high-stakes situation, whether it’s from someone you support in the office or a customer. Please a person who is upset, and you develop an ally; botch it, and you never recover in that person’s eyes.

4 tips to effectively influence others

September 23, 2013 Categorized in: NegotiatingSpeaking

Mary Jo Asmus, founder and president, Aspire Collaborative Ser­­vices, offers advice and con­­versational tools for anyone who wants to have a positive influence on others.
You can steer others to offer the responses you want by “framing” the questions you pose. Use one of these tactics the next time you’re asking for a “Yes” or other positive reply.
It’s easy to get emotional when a bank makes a mistake and money is at stake, but experts interviewed by personal finance reporter Daniel Bortz say you’re more likely to get your way if you take a measured approach to addressing the issue.
The last time you floated an idea to the team, a group of opponents shouted you down with such force that they rattled you, and you let the idea drop. Next time, use these potent phrases to monopolize the conversation long enough for you to convince the “silent majority” on the team to support your idea.

Get a great deal on your meeting space

January 22, 2013 Categorized in: MeetingsNegotiating

If you want to get the most for your money when booking meeting or event space, you need to negotiate, says Anthony Coyle-Dowling. Don’t just accept the price you’ve always paid for the place you usually use or take the first price you’re quoted at a new location.
Winning over your boss and co-workers to “see things your way” is a key component of success. Here are three ways to raise the odds that you’ll get what you want.

How to get that raise you want

March 15, 2012 Categorized in: NegotiatingSalary

“Is anyone receiving raises?” That’s what one admin asked recently. “I’ve been told performance reviews will be coming up soon. I want to be prepared. How do you bring it up? How do you know how much to ask for? I’d like to stay in this position, but I’m only making ends meet.”