Managing the Boss

The biggest difference between the admin support pro of yesteryear and the one that excels today boils down to the ability to not just respond to the boss, but think like the boss.

Execs and admins: Working in partnership

September 23, 2015 Categorized in: Managing the Boss

Office Dynamics founder and Presi­­­­­dent Joan Burge has been coaching administrative assistants for more than 25 years. Over time, she realized she was teaching the same things over and over, which gave her the idea to develop an operational guide to help executives and their assistants work together more effectively. This year, she partnered with career coach, writer and speaker Chrissy Scivicque to write Executives and Assistants, Working in Partnership: The Definitive Guide to Success.
Ever had to keep covering for a boss who was frequently late, forgetful or just plain not available? We’ve got advice on what to do from experts and admins.
Things didn’t really happen the way your supervisor thinks, so is there a way to correct the mistaken impression without making the situation worse?
Face it: Your boss holds the keys to your next pay raise, that potential promotion and even whether you can take a vacation this summer. Do your best to foster a positive relationship with the person who has so much influence over your future.
It may seem like Patrizia Iacono is a CEO, says Sydney Morning Herald reporter Sue Green. Iacono checks emails and reviews her schedule when she’s off work, and her day starts at 5:30 a.m., when she starts reading the day’s news. But she’s an executive assistant who mentors more than two dozen other EAs across Australia.
It’s promotion time again, and again your boss passes you over and offers the promotion to a co-worker. But why? The reasons that your boss may be overlooking you for a promotion are simpler than you think.
Modern technology combined with the recession-era focus on fewer people doing more work more efficiently have resulted in fewer admins on staff at organizations across the United States, reports Scott Kraus for The Morning Call. But many people could still use a hand managing their calendars, scheduling meetings and responding to simple emails. And that’s where virtual assistants come in.
Managing up is an important skill for admins at every level to master. Melba Duncan, president of The Duncan Group and author of The New Executive Assistant, offers these seven tips to help you improve your ability.

Help your boss communicate effectively

December 29, 2014 Categorized in: Managing the Boss

As an admin, there’s a good chance you’re involved with your boss’s communications. This could involve announcing a change, a new initiative, or keeping everyone abreast of the company’s objectives. Michelle Gilbert, Com­­cast Cable’s Heart­­land region, offers these tips to help your boss communicate effectively
Admins have responsibilities to both their immediate bosses and the organizations they work for. Some­­times it can be hard to serve both equally. What should you do when situations force you to choose?
A new boss can introduce a lot of new elements to your work life, such as a new leadership style, a new way of communicating and new expectations. Career coach Joyce E.A. Russell offers these tips to help you cut through your anxiety and start adjusting to your new reality.

Effective pushback

November 1, 2014 Categorized in: Managing the Boss

When you disagree with your boss on an issue, always focus your concerns on how it relates to the business. Instead of adding your own personal judgment and opinions, talk about the adverse effects the idea or decision could have on the organization.