Difficult People

Referee a dispute: 3 tactics

April 22, 2020 Categorized in: Difficult People

Here are several behaviors and tactics you can use when you need to step in and help settle a dispute.

Put peer quarrels to rest

February 26, 2020 Categorized in: Difficult People

Working, negotiating and even talking with another manager with whom you’ve had disagreements can be hard. Change management expert Rick Maurer suggests four ways to move past the feud.

3 ways to deal with hurtful humor

February 26, 2020 Categorized in: Difficult People

Humor is a vital part of camaraderie in the workplace. But sometimes jokes are at someone else’s expense. If you’re wondering what to do when a joke-teller risks hurting someone to get a laugh, try one of the responses suggested by humor expert David M. Jacobson of Humor Horizons.

Cut off gossip as soon as it starts

February 26, 2020 Categorized in: Difficult People

It’s easy to get caught in gossip, even for managers. You know you should it, but how should you do it? Lori Palatnik and Bob Burg, authors of Gossip, offer three useful options.
A study published in the journal Discourse Processes identified common signs that someone is lying through observations of an experiment where participants were instructed to lie blatantly, lie by omission or tell the truth.

Handle people who undermine you

January 2, 2020 Categorized in: Difficult People

Everybody has that one person who loves to knock you down a peg. Here’s how you deal with the problem.

Banish traits that start arguments

January 2, 2020 Categorized in: Difficult People

Some days it seems everyone is in a bad mood. Or maybe it’s just you. If you’re getting into more than your share of altercations, perhaps you need to work on one or more of these issues.

So much passive-aggressive behavior!

October 31, 2019 Categorized in: Difficult People

In our professional environments, it’s not always possible or acceptable to express natural emotions like anger or resentment. Here are some ways of dealing with a passive-aggressive colleague.
A chilling tale for Halloween.

Safely deal with workplace bullies

October 4, 2019 Categorized in: Difficult People

Here are tips from the personal safety experts at Krav Maga Worldwide that can help shut down uncomfortable situations.
A co-worker asks you a way-too-personal question. Here’s how to respond.

‘Can I work for your company too?’

February 7, 2019 Categorized in: Difficult People

What should you do if you are asked for a favor you cannot comfortably grant? Here are some approaches that can help deal with the request in a way that is both appropriate and comfortable.
If you’re unhappy with a co-worker’s behavior and aren’t sure whether reporting the person would be telling or tattling, ask yourself these four questions.