Writing/Editing

Many misused words and phrases have be­­come so common they’re now in­­cluded in some dictionaries, but they once had correct usages. Here’s a list of phrases you might be saying wrong.
If you’re in the habit of forwarding messages along to friends, colleagues or everyone in your address book, you’ll want to take these important etiquette tips.
The Convo app makes revising documents much easier by loading documents into a full-time chat room where group members can scroll sections.
Jargon works its way into business writing all the time. It’s important to know when it’s appropriate to use jargon and when it’s better to re-write for clarity. Right Source Mar­­ket­­ing’s Emily Gaines Buchler offers four tips on using jargon correctly.
Helen Cunningham and Brenda Greene are the authors of The Business Style Handbook: An A-to-Z Guide for Effective Writing on the Job, recently published in an updated second edition. We contacted them to get their best advice for administrative professionals who want to improve their workplace writing skills.

How to craft compelling emails

March 20, 2014 Categorized in: Writing/Editing

Writing emails that result in a “yes” requires writers to be clear and upfront about what they’re asking for. Take these tips from Jocelyn Glei, editor-in-chief at 99U, to do just that.
Lynn Gaertner-Johnston is a writing instructor who has helped thousands of employees and man­­agers im­­­­prove their business writing skills. She’s also the author of the Better Writing at Work monthly newsletter. We spoke to her about the importance of great business writing and bad email behaviors that admins should avoid.
To help you and your colleagues stay consistent in your written communications, Bonnie Trenga Mills, author of The Curious Case of the Mis­­placed Modi­­fier, shares tips on how to make a style sheet for everyone’s reference.
If your writing isn’t up to snuff, you risk miscommunicating information and looking less competent and professional than you really are. AppoLearning found four applications to help you polish your writing skills and get your point across every time:
When you’re drafting an email, memo or other written communication at the office, there are key elements to consider as you work to clearly and accurately communicate your message. Communications specialist, writer and editor Corinne LaBossiere offers four tips for successful business writing.
It’s easy to dash off quick email messages and push “Send” before you’ve made sure that deadlines, action items and next steps are absolutely clear. Follow these strategies from Deborah Dumaine, author of Write to the Top.

Mobile-friendly subject lines

November 1, 2013 Categorized in: Writing/Editing

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If you work in an office environment, writing is probably a big part of your day and reflects on your professionalism. Anita Bruzzese offers some tips to improve your style and prevent embarrassing communications errors.