Time for you to speak up in meetings

July 6, 2017 Categorized in: MeetingsSpeaking

Introverted? That’s just fine—but making your presence known in meetings is both important and totally doable.
It’s necessary to promote yourself as competent and confident in your job, but beware of turning people off with exaggerations. Here’s how to avoid sounding arrogant when you’re trying to sound confident.

Ditch the jargon at work

March 3, 2017 Categorized in: SpeakingWriting/Editing

Buzzwords and jargon have infiltrated nearly every aspect of business, but these words and phrases frequently complicate messages rather than simplify them.

How to make instructions clear

February 2, 2017 Categorized in: Speaking

Ever given someone instructions for completing a task, only to have her do something totally different? Follow these guidelines for more clarity.
Write it right, say it right, spell it right.
Life would be simpler if we all spoke the same language. Not only do many of us speak completely different languages based on culture, but we also speak different languages based on gender. Neither style is better than the other; they’re just different.

5 phrases you should avoid saying

December 12, 2016 Categorized in: Speaking

Being an effective admin requires stellar communication skills. By paying attention to language and words that could undermine your reputation, you build influential relationships, writes Lolly Daskal, president and CEO of Lead From Within. Here are five phrases to avoid.

Caution: Co-worker under stress

November 3, 2016 Categorized in: Speaking

When speaking with a stressed co-worker, you should be aware of statements to avoid and others that can help calm them down and get them thinking of their situation in a new light.
Technology is making it easier to do business without worrying about international borders—but the language barrier can still get in the way.

5 habits of good conversationalists

July 13, 2016 Categorized in: Speaking

Keeping up a conversation comes naturally to some, but most people need to practice to be a good conversationalist.

4 conversations to avoid at work

June 13, 2016 Categorized in: Speaking

Even with workplace environments becoming more casual, you should avoid some conversations.

Small words, big results

April 6, 2016 Categorized in: Speaking

The little things we say—or don’t say—can make a big difference in employee morale and productivity.

Speak like a true leader

February 10, 2016 Categorized in: Speaking

If you want other people to take you seriously and follow your lead, you need to speak with power, confidence and authority.