Problem: Phyllis Nagy, Orlando, Fla., asked about the spelling of the possessive “boss’s.”
Test yourself by circling the one word in each of the following pairs that’s spelled correctly.
If an executive stops and asks you a question, don’t make the big mistake of spitting out your words in a harried rush, figuring that you have only a few seconds to impress the brass.
Here are two situations when keeping your lips zipped will enhance your reputation as a good listener
Answer the question “What do you want?” or “What should I know?” in the first sentence of your memo, report, e-mail or other piece of business writing, and your time-strapped, information-overloaded readers will see you as a hero.
Several readers recently asked us about the use of semicolons versus commas in a complex sentence.
People who interrupt when you speak don’t simply annoy; they block your ideas and opinions. Exert authority with these techniques

Project confidence when you speak

May 1, 2004 Categorized in: Speaking

Boost your persuasive powers by exuding poise when you speak. Use these five tactics:
Write it right, say it right, spell it right.
Writing and memorizing a well-researched presentation guarantees … well-polished boredom. Build flexibility into your delivery to better connect with your audience. Use these four tactics for deviating from your script.
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In new situations, the first words out of your mouth (like, you know) can leave a lasting first impression. While you don’t want to come across as overly formal or stilted in your speech, you do want to be professional and well-spoken. (And the little words you “say” online can leave an even longer lasting first impression.)
Do you get the feeling your boss doesn’t want to be interrupted, but then gets annoyed that he’s out of the loop? One boss, Claudia Noble, president of Philadelphia-based Noble-Roberts Associates says, “One of the best ways to communicate with your boss is through …”