Internal Communication

Keep a cell phone from losing its juice too soon … and dying during an important conversation.
Sending out crystal-clear, well-defined e-mail benefits you just as much as the recipient. By thinking carefully before sending a message, you take control of an e-mail exchange.
Want a more creative office environment? Then celebrate the diversity and differences among co-workers.
You may make oral blunders without even realizing it. "There are three verbal blunders that are real problems for many of us, that keep us from exuding confidence,” says Susan Mason, a principal with Vital Visions Consultants.
When execs talk more frequently and honestly with staff, says communications expert Debra Hamilton, employees can relax and do their jobs. When employees feel “in the know, they are more involved, committed and accountable.”
Avoid feeling frustrated in a meeting when no one introduces you to the group. Resolve to introduce yourself the next time it happens.
Like the Hatfields and the McCoys, you and another worker become engaged in a feud. Only it’s not out in the open; it’s simmering under the surface. You’re in the middle of a “covert conflict.” To resolve it, first turn it into an overt conflict. Take these three steps.
Complaining, criticizing and gossiping come so naturally, it’s hard to go an average day in the office without experiencing at least one of them. Try adding positive energy to your office by being more conscious of the words you choose every day.
Earn people’s trust by asking them to describe their activities, using simple who, what, why, when and how questions.
Remember the “Rule of 12/12/12” to make a good impression on everyone you meet.
Power up your correspondence by reading it aloud before sending it.

Polish an introduction

March 1, 2007 Categorized in: Internal Communication

Polish an introduction by bookending it with the person of importance in your office and saying something about each person.
Please address the use of the word “bad” versus “badly.”