Internal Communication

Your big conference went off without a hitch. In fact, it went so smoothly, your boss might not realize how well you handled everything.
Do you know when water-cooler talk is good-natured (good gossip) and when it crosses the line (bad gossip)? Here’s the test …
Good communication skills are more valuable than knowing PowerPoint inside and out, according to a new survey, in which 67% of human resources managers said they would hire an admin with strong soft skills even if their technical abilities were lacking.
Improve rapport with others by thinking of small talk as a picture frame around business conversations.

Welcome new hires

June 1, 2007 Categorized in: Internal CommunicationSupervising

Welcome new hires by taking their pictures and posting them in a high-traffic area.
Help a colleague reach his or her goals by letting the person know you care.
For the second year in a row, I have composed a short e-mail invite to the managers and supervisors on staff. Another employee informed me that the words ‘managers’ and ‘supervisors’ should be capitalized. What is the correct capitalization in this situation?
Give co-workers what they really need by listening, rather than advising.

Squash the buzzwords

June 1, 2007 Categorized in: Internal Communication

What buzzwords bug you the most? Advertising executives ranked these words as some of the most overused …
Keep a cell phone from losing its juice too soon … and dying during an important conversation.
Sending out crystal-clear, well-defined e-mail benefits you just as much as the recipient. By thinking carefully before sending a message, you take control of an e-mail exchange.
Want a more creative office environment? Then celebrate the diversity and differences among co-workers.
When addressing a professional audience, be careful using words that aren’t spelled the way they sound.