People Skills

If co-workers’ bad attitudes create tension, protect yourself from those office toxins.
If you lament others treating you like “just a secretary,” examine how you break the stereotype of one who types, files and fetches coffee.
If reaching for reference materials in your office requires moving a handful of beads you brought back from Mardi Gras, your personality may be overpowering your professional image. Personalizing our office space is tempting, but everyone should strike a balance.
If the worst part of your job is your boss—someone who pits staff members against one another, steals credit and doesn’t support you—take this advice from the career experts at Bernard Haldane Associates…
Delaying your decisions exacts a cost in both time and opportunity. Fail to confirm which venue you want for your next event, for example, and suddenly, both are booked. If you agonize over providing your “final answer,” push yourself to act, with these tips:
Disagree with the boss? Some managers say they can’t do it. Some won’t. Some wish they could. And some say it’s not necessary. But in our experience, the boss isn’t always right—and sometimes needs feedback to tell him so.
It sounds like mission impossible: ensuring that your boss has time for priority work and that he or she never arrives late for a meeting. But you wield much more control than entering appointments on a calendar and reminding the boss what’s coming on the schedule. Help the days flow smoothly by building and managing the calendar better. Here’s how…

Estimate appointment delays.

April 1, 2004 Categorized in: Managing the BossMeetings

What to do when your boss is late.
Feel like your ideas are falling on deaf ears? Maybe it’s your sales pitch, not the proposal. Focus your “pitch” with these tactics:
Q. How should I address a woman who uses two last names, such as "Geneva Besmer Silverstone"? By her maiden name, her surname or both?
You’ve scrupulously avoided office gossip, but that isn’t protecting you from being the subject of this week’s chitchat. Wanting to jump quickly to your own defense is a normal reaction, but it might exacerbate the situation. Follow these steps to salvage your reputation and stop the gossip.
When you’re frustrated by micromanagement or other demands at work, step back and study what the other person truly needs from you. One day Lydia Abram had an “ah ha moment” that taught her how to satisfy a micromanaging colleague’s needs without slowing down her work flow:

Don’t get burned with contracts

July 1, 2003 Categorized in: NegotiatingTravel

Signing a contract is always a hair-raising and nervous experience. But signing a hotel, convention center or other facility’s standard contract for your company could damage your organization’s financial well being. To protect yourself, ask to review the standard contract, but consider that as only a starting point.