People Skills

A study published in the journal Discourse Processes identified common signs that someone is lying through observations of an experiment where participants were instructed to lie blatantly, lie by omission or tell the truth.

Handle people who undermine you

January 2, 2020 Categorized in: Difficult People

Everybody has that one person who loves to knock you down a peg. Here’s how you deal with the problem.

Banish traits that start arguments

January 2, 2020 Categorized in: Difficult People

Some days it seems everyone is in a bad mood. Or maybe it’s just you. If you’re getting into more than your share of altercations, perhaps you need to work on one or more of these issues.

Try this team celebration for size

October 31, 2019 Categorized in: Teamwork

At the next office party or year-end celebration, consider hosting what we call the “Anything Awards” to have silly fun while challenging people to be creative.

So much passive-aggressive behavior!

October 31, 2019 Categorized in: Difficult People

In our professional environments, it’s not always possible or acceptable to express natural emotions like anger or resentment. Here are some ways of dealing with a passive-aggressive colleague.

5 tips make deadlines mean something

October 10, 2019 Categorized in: Teamwork

There are reasons why deadlines are difficult to hold, keep and enforce. By taking a look at some positive approaches, we can better use them to accomplish our goals.

Isn’t there an app for that?

October 4, 2019 Categorized in: Managing the BossMeetings

Effective calendar management simply cannot be handled by a robot, an application or a piece of software. It takes brain power, empathy and deep understanding.
A chilling tale for Halloween.

Safely deal with workplace bullies

October 4, 2019 Categorized in: Difficult People

Here are tips from the personal safety experts at Krav Maga Worldwide that can help shut down uncomfortable situations.

How to work for a younger boss

August 8, 2019 Categorized in: Managing the Boss

A lot of emotions can surface in the younger boss/older employee relationship. All of them are understandable. Here are some grounding tips.
Peggy Vasquez presented the training session “How to Develop a Powerful Partnership With Your Manager” at Admin Pro Forum 2019 in Orlando. Her book NOT, “Just an Admin!” offers this advice when it’s become difficult to work with your boss.
In today’s casual society, more than ever, assistants need to learn the proper protocol, etiquette and little nuances that should still be in place and then some.
Avoid embarrassing an “unplugged” employee by calling on him or her so you can put them on the spot.