People Skills

Inside an ‘untethered’ office

February 24, 2014 Categorized in: Teamwork

In a move uncommon in the United States but more popular in Europe, international real estate brokerage CBRE Group took away its em­­ployees’ personal space—offices, desks and file cabinets—and converted to an “untethered” office. Even the CEO has no home base within the office, writes Los Angeles Times reporter Roger Vincent, who took a look inside.
Douglas Conant, founder of Conant­Leadership and chairman of Avon Prod­­ucts, offers four tips for being a conscientious leader and in­­spir­­ing the people who work with you to become better versions of themselves.

How to turn a foe into a friend

February 14, 2014 Categorized in: Difficult PeopleNegotiating

Next time you find yourself in a standoff, exert influence and come to an amicable solution with these five tips from Bob Burg, author of Ad­­ver­­saries Into Allies.

5 top behind-the-scenes assistants

February 12, 2014 Categorized in: Managing the Boss

Behind every great leader is a great executive assistant. Rachel Feintzeig of The Wall Street Journal took a look at some prestigious executive assistants and how they help their high-profile bosses succeed.
Mike Figliuolo writes that he gained some of his vast leadership knowledge from his mom. Here are three favorites from the founder and managing director of thoughtLEADERS.

The right way to deliver bad news

January 31, 2014 Categorized in: Workplace Etiquette

Severing professional ties with someone, especially an employee, can be as rough on the messenger as it is on the recipient. Take these business leaders’ advice to handle it as well as possible.
Plenty of problems get on your nerves at work, but trying to fight every one of them will leave you exhausted and your colleagues thinking you’re a pain. Harvard Business Review’s Amy Gallo suggests these tips for choosing your workplace battles wisely.

How to get ‘Yes’ to your request

January 22, 2014 Categorized in: Negotiating

Research from Stanford Uni­­ver­­sity found that people who fear asking others for favors may be stifling their own chances of getting a “yes.” Get the most from your requests with these tips from blogger Jessica Stillman.
Have you ever had a co-worker you could tell was in the office before you even saw her? You know, the one who wears way too much perfume? How do you let your co-worker know it’s too much without hurting her feelings?
If Americans were taking a new job and had their choice of a boss, they would prefer a male boss over a female boss by 35% to 23%, although 40% would have no preference, according to a new Gallup poll.

Give them food for thought

December 23, 2013 Categorized in: MeetingsTeamwork

Here’s an inexpensive tactic that could elicit great suggestions from employees who might not normally volunteer to contribute.
You can be a person who brings out the best in anyone’s behavior. Here are four ways to do it.
Handling a complaint is a high-stakes situation, whether it’s from someone you support in the office or a customer. Please a person who is upset, and you develop an ally; botch it, and you never recover in that person’s eyes.