Featured Article

If stress hits you with a capital S, you’re not alone. We use the word “stress” so often today that it’s almost meaningless.
In new situations, the first words out of your mouth (like, you know) can leave a lasting first impression. While you don’t want to come across as overly formal or stilted in your speech, you do want to be professional and well-spoken. (And the little words you “say” online can leave an even longer lasting first impression.)
When a conflict with someone makes it hard to complete your job, you have five options to reach a resolution. The problem? We regularly rely on one or two options rather than using the best option for that particular situation. Defaulting to our favorite tactic instead of being flexible makes us less effective. Here are the five ways to respond to conflict and how to figure out which tactic to employ…
Question: What do Softsoap, Mr. Coffee and Showtime’s chicken rotisserie ovens all have in common?
Do you get the feeling your boss doesn’t want to be interrupted, but then gets annoyed that he’s out of the loop? One boss, Claudia Noble, president of Philadelphia-based Noble-Roberts Associates says, “One of the best ways to communicate with your boss is through …”