Communication

The internet predictably lost its mind recently when it was revealed that lecturers at Leeds Trinity University had been cautioned not to overuse capital letters when issuing assignments.
The positive impact of a good holiday party keeps on working long after the last dance.

4 ways to praise peers

November 29, 2018 Categorized in: Internal Communication

Recognizing your co-workers’ strengths and work ethic is a great way to build a stronger relationship. Besides, it’s a kind thing to do. If you avoid praising your peers because you don’t know what to say, turn to this list of compliments they will appreciate.

3 must-dos before you hit ‘Send’

November 29, 2018 Categorized in: Writing/Editing

Email is built for speed. Just make sure that in your haste, you don’t sacrifice clarity. Follow these three steps.
According to a new survey from CareerBuilder, hiring managers have body language pet peeves that can hurt your chances of landing a job. Networking expert Ivan Misner, Ph.D., advises special attention to these four things.

You can say it better than that!

November 1, 2018 Categorized in: Speaking

There are common words and phrases that you may use to soften your tone, but some of them can actually make you sound less confident or less knowledgeable. Avoid these phrases.
If you sometimes suffer from communication breakdowns, here is a quick true/false quiz that can help pinpoint the cause.
Cut the repetition … Keep them from tossing your card … Practicing small talk … Is the 5-second rule for real?

Write a ‘sick day’ email

October 24, 2018 Categorized in: Writing/Editing

If you need to take a sick day, and your boss permits you doing so via email, follow these steps to ensure you cover all the bases.

How to make a cold call

October 4, 2018 Categorized in: Phone SkillsSpeaking

Anytime you’re wading into a situation where you’re trying to persuade strangers on the phone, consider these tips.

Make your writing more assertive

October 4, 2018 Categorized in: Writing/Editing

Sometimes we lose sight of the fact that assertiveness is not limited to situations where we communicate face-to-face. Come across with greater confidence by doing these 6 things.

These words are real troublemakers

October 4, 2018 Categorized in: Writing/Editing

This list includes some of the most commonly misspelled words in the English language. Why not clip out this page and post it by your computer, where you can refer to it?

Before a speech, calm your nerves fast

September 26, 2018 Categorized in: Speaking

If you’re about to present—and you’re an anxious mess, try these unusual tips to help calm your nerves fast.