Communication

Who’s in your network at work?

February 27, 2012 Categorized in: Internal Communication

Winning at office politics could begin with this key question, “Who am I dependent on to get my job done?”

Building your online rapport

February 16, 2012 Categorized in: Internal CommunicationInternet

In the age of Facebook, LinkedIn and Twitter, the rules of social engagement have shifted ever so slightly. A few tips on building rapport online:
When you think about a “happy” workplace, do you think Google? All those creative-minded people at a beautifully designed work space, working on projects while the entire world watches. You can use some of the same stra­­tegies used at Google and other offices to bring more happiness into the workplace.
You’re on your way to a meeting or you’re in the middle of a project that requires your focus, when someone tells you something im­­portant. “Got it!” you say. Later, though, you realize you weren’t fully tuned in. Consider what sort of listener you are, and then heed these tips:
Whether you’re writing for a company blog, newsletter or e-newsletter, your goal is to keep readers coming back for more. Here’s a short list of common mistakes people make when creating content:

How to ask for feedback

February 3, 2012 Categorized in: Internal Communication

You crave it. And you probably don’t get enough of it. Here’s how to ask for feedback on your performance: Schedule it. Explain what you want. Don’t fish for compliments. Ask for specifics. Stop being defensive …
Stop monopolizing a conversation. Every time someone asks you a question, ask one in return … Resist the urge to do several things at once … Avoid sending an email to the wrong person, with this tip from Patricia Robb, author of the “Laughing All the Way to Work” blog …

Do you have a presence?

January 30, 2012 Categorized in: Internal Communication

“Presence.” You know it when you see it: Bill Clinton and Ronald Reagan had it. Gerald Ford and Jimmy Carter did not. Those who have it gain an advantage in winning over others.

Business writing made simple

January 27, 2012 Categorized in: Writing/Editing

Strengthen your sentences by us­­ing fewer words and getting rid of awk­ward or passive construction. Prac­­tice by rewriting these wordy sam­­­­ple sentences, in­­spired by the Pur­­due Online Writing Lab (OWL):
In some offices, you might kick-start relationships between older and younger workers with these tips:Try reverse-mentoring … Go out of your way to collaborate with different generations … Don’t get hung up on office eti­­quette you think everyone should be following.

Conversation stoppers

January 19, 2012 Categorized in: Grammar Repair ShopWriting/Editing

While these phrases aren’t grammatically incorrect, they tend to be used in all the wrong places: “With all due respect, …” “Does that make sense?” … “I hear what you’re saying, but …”
Practice. That’s the best way to get comfortable with speaking in front of others. Although the idea of pub­­lic speaking may sound ter­­ri­­fy­­ing, your confidence will get a major boost from stepping out of your comfort zone and into the spot­­light.
Affirm your credibility in a meeting with these five tactics: