Communication

Write it right, say it right, spell it right.

Ditch the jargon at work

March 3, 2017 Categorized in: SpeakingWriting/Editing

Buzzwords and jargon have infiltrated nearly every aspect of business, but these words and phrases frequently complicate messages rather than simplify them.
Here are some examples of negative messages your eyes can send and what you can do to improve your messages.

What to do with those 122 emails

February 2, 2017 Categorized in: Writing/Editing

Joe Staples, writing at Martech Advisor, offers some suggestions to alleviate email interruptions for you and your co-workers.

How to make instructions clear

February 2, 2017 Categorized in: Speaking

Ever given someone instructions for completing a task, only to have her do something totally different? Follow these guidelines for more clarity.
Q. Lately, I’ve had two different colleagues fail to reply to my important emails. Both were marked “urgent” but were apparently ignored. One of my colleagues had the audacity to say, “I never got it,” even though I’m sure she was lying. How can I get people to treat my emails seriously?
Write it right, say it right, spell it right.
Communication skills at work are essential if you want to have your ideas heard or have co-workers who are comfortable sharing ideas with you.

Stop overusing apostrophes in plurals

January 5, 2017 Categorized in: Writing/Editing

One of the most common misuses of an apostrophe happens in plurals, so follow these guidelines.
Life would be simpler if we all spoke the same language. Not only do many of us speak completely different languages based on culture, but we also speak different languages based on gender. Neither style is better than the other; they’re just different.

5 phrases you should avoid saying

December 12, 2016 Categorized in: Speaking

Being an effective admin requires stellar communication skills. By paying attention to language and words that could undermine your reputation, you build influential relationships, writes Lolly Daskal, president and CEO of Lead From Within. Here are five phrases to avoid.

Alternatives to the email grind

December 1, 2016 Categorized in: Internal Communication

Here are a few team communication options other than Slack.
People tend to listen more carefully to someone who uses hand gestures.