Communication

It’s necessary to promote yourself as competent and confident in your job, but beware of turning people off with exaggerations. Here’s how to avoid sounding arrogant when you’re trying to sound confident.

Write irresistible blog titles

May 14, 2017 Categorized in: Writing/Editing

You may have written the most poignant blog post ever. You may have a dozen ways to share it with people. However, if the title is only so-so, don’t count on too many people clicking on it.
Many teams are finding themselves saving email for longer correspondences or anything external. For other things, there’s Slack.
Your communications make an impression on others, so why not work to make those impressions positive? Here are some steps to consider when planning your communications.
Write it right, say it right, spell it right.

Ditch the jargon at work

March 3, 2017 Categorized in: SpeakingWriting/Editing

Buzzwords and jargon have infiltrated nearly every aspect of business, but these words and phrases frequently complicate messages rather than simplify them.
Here are some examples of negative messages your eyes can send and what you can do to improve your messages.

What to do with those 122 emails

February 2, 2017 Categorized in: Writing/Editing

Joe Staples, writing at Martech Advisor, offers some suggestions to alleviate email interruptions for you and your co-workers.

How to make instructions clear

February 2, 2017 Categorized in: Speaking

Ever given someone instructions for completing a task, only to have her do something totally different? Follow these guidelines for more clarity.
Q. Lately, I’ve had two different colleagues fail to reply to my important emails. Both were marked “urgent” but were apparently ignored. One of my colleagues had the audacity to say, “I never got it,” even though I’m sure she was lying. How can I get people to treat my emails seriously?
Write it right, say it right, spell it right.
Communication skills at work are essential if you want to have your ideas heard or have co-workers who are comfortable sharing ideas with you.

Stop overusing apostrophes in plurals

January 5, 2017 Categorized in: Writing/Editing

One of the most common misuses of an apostrophe happens in plurals, so follow these guidelines.