Communication

Q. Lately, I’ve had two different colleagues fail to reply to my important emails. Both were marked “urgent” but were apparently ignored. One of my colleagues had the audacity to say, “I never got it,” even though I’m sure she was lying. How can I get people to treat my emails seriously?
Write it right, say it right, spell it right.
Communication skills at work are essential if you want to have your ideas heard or have co-workers who are comfortable sharing ideas with you.

Stop overusing apostrophes in plurals

January 5, 2017 Categorized in: Writing/Editing

One of the most common misuses of an apostrophe happens in plurals, so follow these guidelines.
Life would be simpler if we all spoke the same language. Not only do many of us speak completely different languages based on culture, but we also speak different languages based on gender. Neither style is better than the other; they’re just different.

5 phrases you should avoid saying

December 12, 2016 Categorized in: Speaking

Being an effective admin requires stellar communication skills. By paying attention to language and words that could undermine your reputation, you build influential relationships, writes Lolly Daskal, president and CEO of Lead From Within. Here are five phrases to avoid.

Alternatives to the email grind

December 1, 2016 Categorized in: Internal Communication

Here are a few team communication options other than Slack.
People tend to listen more carefully to someone who uses hand gestures.

Rules for concluding emails

December 1, 2016 Categorized in: Featured ArticleWriting/Editing

Email is the most predominant—and preferred—means of communication for most business professionals. Follow these tips to leave the best possible impression when you conclude your email.

Caution: Co-worker under stress

November 3, 2016 Categorized in: Speaking

When speaking with a stressed co-worker, you should be aware of statements to avoid and others that can help calm them down and get them thinking of their situation in a new light.

Find just the right spot for adjectives

November 3, 2016 Categorized in: Writing/Editing

Writers often use multiple adjectives to get their point across when describing something, but what many people don’t realize is that there is a general order in which to place adjectives.
Technology is making it easier to do business without worrying about international borders—but the language barrier can still get in the way.

Answer my emails!

November 3, 2016 Categorized in: Writing/Editing

You’re probably used to waiting and waiting for an email response from a busy person. Here’s how to cast a line that actually hooks a fish.