“Anger and intolerance are the enemies of correct understanding.” — Gandhi Two elderly men once sat quietly on a park bench, enjoying the sunshine. After a long silence, one let out a deep sigh. The other immediately stood up and said, “If you’re going to talk politics, I’m leaving.” It’s a lighthearted story but it […]
Gaslighting is not just an uncomfortable workplace experience—it’s a psychological stressor that directly affects how your brain functions. For administrative professionals, who often sit close to power and information, understanding gaslighting is critical for both personal wellbeing and professional survival. I learned this the hard way. In 2012, I raised serious concerns about repeated psychological […]
Recently, I read an online article that stopped me in my tracks. It shared an idea I hadn’t seen framed so clearly before: each person has a broad range of strengths, yet most workplaces consistently reward only the most visible five or six. The rest—often equally valuable—sit quietly in the background, underused and, over time, […]
Having influence means selling yourself every day. Assistants can exert influence to be effective in their own jobs, to manage their careers, and to support their bosses and organization. To have the career you want, selling yourself is an important and ongoing process. If you are exerting influence, you are selling; and for someone to […]
Trust is the foundation of all powerful and successful partnerships. One of my most successful partnerships is with my loving husband, Rene. We’ve been blessed with a marriage that has withstood the test of time. Ironically, many of the same factors that create a successful marriage are the same factors that create a successful business […]
I was delivering a session to a room of senior executives when something struck me. Looking out at the audience, I noticed something telling: all the administrative professionals were sitting quietly at the back, taking notes, managing logistics, keeping everything running smoothly. But when it came to the Q&A? Complete silence. Not because they didn’t […]
Our profession is changing rapidly. Technology, global access to talent, and shifting business needs mean the administrative role looks very different today than it did even a few years ago. Yet many Assistants have not taken the personal steps needed to evolve alongside the profession. I know this because I was one of them. A […]
Being an assistant—especially at a high level—can be demanding. For many, the fast pace and constant juggling are part of what makes the role exciting. But too much stress can hurt your productivity, your effectiveness, and ultimately your health.Here are ten practical tips to help keep your stress levels under control. 1. Manage your time […]
Every workplace needs more Yay-sayers, the people who seek solutions, encourage collaboration, and promote realistic optimism even during challenging times. Yay-sayers exist at every level of an organization, from the C-suite to the front line. They help teams thrive through change, communicate with clarity, and create cultures built on trust and accountability. The Case for […]
Starting a new job can be both exciting and overwhelming. Every organization has its own systems, culture, and pace, and adapting to all of it at once can feel daunting. I remember joining a well-established company where everything from communication style to software felt foreign. That experience inspired me to share what I learned about […]
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