Personal Development

Imagine holding the title of “senior secretary” or “executive secretary” one day and being called an “administrative assistant” the next—for the same job and pay. That can happen when an organization streamlines support staff job titles. But don’t despair if you feel your title doesn’t reflect the work you do…
If co-workers’ bad attitudes create tension, protect yourself from those office toxins.
Don’t miss opportunities because you’re drowning in minutiae. Test your tolerance for imperfection by whether these statements describe you:
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Looking for a better approach to life? You probably have more ability to carve out your own work/life balance than you think. Here’s how:
Sound more credible, competent and convincing by using “power talk.” That’s the term coined by communication expert George Walther to mean that every word you use creates value for you. Practice these techniques.
If stress hits you with a capital S, you’re not alone. We use the word “stress” so often today that it’s almost meaningless.
When a conflict with someone makes it hard to complete your job, you have five options to reach a resolution. The problem? We regularly rely on one or two options rather than using the best option for that particular situation. Defaulting to our favorite tactic instead of being flexible makes us less effective. Here are the five ways to respond to conflict and how to figure out which tactic to employ…

Give a modest progress report

December 1, 2001 Categorized in: Personal Development

When your boss asks for an update on a project that you and your employees are working on, reinforce your leadership with a good answer.

Stop the paranoia!

September 1, 2001 Categorized in: Personal Development

If you’re preoccupied with getting everyone to like you, you might feel hurt or betrayed if someone, say, speaks out against your proposal.

Thrive under observation & scrutiny

September 1, 2001 Categorized in: Personal Development

If you’re nervous about higher-ups observing your performance, bear down mentally with these tips.