Personal Development

How does it strike you when someone says “What?” right after you’ve said something? … Why is Michelin associated with both tires and restaurants? … When did the Leaning Tower start leaning? … The strange life of Robert Chesebrough

Incubate those great ideas!

July 9, 2020 Categorized in: Personal Development

Some ideas come to you in a flash of insight. Others take their time, but can pay off just as richly.

Learn how to stop talking

July 9, 2020 Categorized in: Personal Development

Knowing what to say in a difficult situation and getting started on saying it are often-discussed problems. Yet it’s just as difficult for many of us to stop talking once we get rolling.
Managing messages … SharePoint libraries … Non-Teams videoconferencing
Hyperlinks make great bookmarks … Sharing access to your files is not an all or nothing proposition … A more useful view in Slides
If you’re in a hurry, how does a full charge in 13 minutes sound? Maybe your phone could even charge just by being practically anywhere in your car.
Communication is at the core of business and relationships. Good or bad, it will impact relationships, productivity and revenue. Here are some catalysts and cures for communication crises.

3 leadership myths

July 2, 2020 Categorized in: Personal Development

Stop believing these three damaging myths, which have even confident people convinced they aren’t personally fit to lead.
Reconsider the timing of your emails … Keep a copy of your original job description … What is the smallest country in the world? … How’s your Elvish? … Ever get the impression the numbering of the U.S. interstate highways isn’t just random?
You can learn from your failures—but how do you go about it? Start with three questions you can ask to guide your efforts.

Resilience trumps misfortune

June 10, 2020 Categorized in: Personal Development

Resilience, the “ability to recover from or adjust easily to misfortune or change” (Merriam-Webster), allows you to navigate between extremes when things get tough, as in these four situations.
As we have been dealing with and continue to deal with the COVID-19 crisis, building resilience is vital. But also, once this is over, you will need this important skillset.

Sound Bites: June ’20

June 1, 2020 Categorized in: Personal Development

When you have to deal with an irate customer or colleague, try this strategy … Be sure the person with whom you’re talking is comfortable with your note-taking … Before you make that end-of-the-day phone call … Take the lead in answering concerns … Why QWERTY?