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Now Playing:
Employee Handbooks: Required Changes for 2014 and the 12 Most Common Mistakes

You can lend a vital hand to your company by spotting the legal risks hiding in your own employee handbook.
Quiet Strength: The Introvert's Guide to Leadership Greatness

Introverts can sometimes feel overlooked, excluded and misunderstood. But being an introvert doesn't mean you can't be a great leader.

Conquering the Fear of Public Speaking

Does the thought of speaking in front of a crowd make you cringe in fear? Put an end to all that with this 75-minute training video.

7 Strategies for Creating E-Newsletters That Get Results

Do you know how to create a newsletter that gets opened and keeps your readers engaged? Effective newsletters take a little thought and effort, but the results are worth it! 7 Strategies for Creating E-Newsletters That Get Results will provide you with valuable information on creating successful e-newsletters for your organization that inform and engage participants.

Working With Multiple Bosses - Successfully

Most people find it challenging enough to work well with even ONE boss. But if you're working with two bosses - or MORE - the challenge is nearly insurmountable. Multiple bosses mean multiple headaches - for you. In Working with Multiple Bosses - Successfully, our trainer will share her battle-tested techniques for managing not just your bosses, but your own time as well.

Business Writing That Gets Results

Do you sometimes struggle to write clearly and concisely? Do you spend far too much time organizing your thoughts? And do the people you write to sometimes think, Huh? In just 75 minutes, you can increase your writing power and become a more effective communicator. This is your hands-on road map for improving your writing and getting ahead.

Travel Planning for Administrative Professionals

In just 75 minutes - less time than your boss's last flight delay - you'll pick up tips and techniques to make business travel bearable, and maybe even enjoyable. Increase your efficiency and decrease your worries with Travel Planning for Administrative Professionals.

A Woman's Guide to Communicating with Confidence

Women and men receive different confidence "training" as kids, and it shows up in their adult communication styles. But you can overcome this early training with some surprisingly simple strategies. Learn to speak your truth to lead, succeed and make your ideas heard in the workplace with Woman's Guide to Communicating With Confidence.

How to Get People to Listen to You

It's not enough to have brilliant ideas - you need to make your co-workers and bosses hear what you've got to say.

Communicating with Tact and Diplomacy

Communication is probably the most important part of your job. Do it well, and your career takes off, your peers respect you, and day-to-day interactions are easier. With Communicating With Tact and Diplomacy, we'll give you the tools necessary to communicate well in any workplace situation.

How to Partner With Your Boss

In every relationship, you can expect crossed signals, duplicated efforts, incorrect assumptions and personality clashes that can cause conflict. In the boss/admin relationship, the result can be wasted time and effort - and possibly even career damage. How to Partner With Your Boss will give you the tools you need to help you - and your boss - get on the same page and move forward together.

Employee Handbooks: Required Changes for 2014 and the 12 Most Common Mistakes

You can lend a vital hand to your company by spotting the legal risks hiding in your own employee handbook.


Upcoming Live Webinars

The 6 Secrets Every Supervisor Needs to Know
10/02/2014

You’ve been promoted… so now what? No one is born knowing how to be a supervisor. And no other job can prepare you for this challenging assignment. Now, you not only have to worry about your performance, you have to worry about how others perform, too. The good news is you can quickly add the “secrets” of successful managers to your supervisory toolkit.

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Presentations Steve Jobs Style
10/03/2014

When you give a presentation, you face at least two hurdles. First, you need to sell yourself as a credible spokesperson on your topic. Audiences need to believe in you—and that's hard enough. Second, you need to sell your ideas so that people come away inspired, persuaded and enlightened. Steve Jobs did both—with incredible skill.

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Microsoft Outlook 2010/2013: Beyond E-mail to E-fficiency
10/06/2014

We all use Microsoft® Outlook®. It’s easy. You can answer e-mail. You can keep your calendar and your appointments. You can save your files in folders. But are you using it to manage your entire workflow? You can.

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Mastering Excel Lists and Databases
10/07/2014

If you spend hours every day tracking, analyzing and maintaining databases, this webinar is for you. We’ll show you a few secrets to working with Excel lists and databases that will turn those hours into minutes.

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Advanced Minute Taking Workshop
10/08/2014

After many requests, the editors of the Administrative Professional Today newsletter have produced a webinar to take your minute-taking skills beyond the basic level to master minute taker.

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