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Getting Around in Windows 8

It's time you adopted Windows' new look and format--which is far easier than you think.
Quiet Strength: The Introvert's Guide to Leadership Greatness

Introverts can sometimes feel overlooked, excluded and misunderstood. But being an introvert doesn't mean you can't be a great leader.

Conquering the Fear of Public Speaking

Does the thought of speaking in front of a crowd make you cringe in fear? Put an end to all that with this 75-minute training video.

7 Strategies for Creating E-Newsletters That Get Results

Do you know how to create a newsletter that gets opened and keeps your readers engaged? Effective newsletters take a little thought and effort, but the results are worth it! 7 Strategies for Creating E-Newsletters That Get Results will provide you with valuable information on creating successful e-newsletters for your organization that inform and engage participants.

Working With Multiple Bosses - Successfully

Most people find it challenging enough to work well with even ONE boss. But if you're working with two bosses - or MORE - the challenge is nearly insurmountable. Multiple bosses mean multiple headaches - for you. In Working with Multiple Bosses - Successfully, our trainer will share her battle-tested techniques for managing not just your bosses, but your own time as well.

Business Writing That Gets Results

Do you sometimes struggle to write clearly and concisely? Do you spend far too much time organizing your thoughts? And do the people you write to sometimes think, Huh? In just 75 minutes, you can increase your writing power and become a more effective communicator. This is your hands-on road map for improving your writing and getting ahead.

Travel Planning for Administrative Professionals

In just 75 minutes - less time than your boss's last flight delay - you'll pick up tips and techniques to make business travel bearable, and maybe even enjoyable. Increase your efficiency and decrease your worries with Travel Planning for Administrative Professionals.

A Woman's Guide to Communicating with Confidence

Women and men receive different confidence "training" as kids, and it shows up in their adult communication styles. But you can overcome this early training with some surprisingly simple strategies. Learn to speak your truth to lead, succeed and make your ideas heard in the workplace with Woman's Guide to Communicating With Confidence.

How to Get People to Listen to You

It's not enough to have brilliant ideas - you need to make your co-workers and bosses hear what you've got to say.

Communicating with Tact and Diplomacy

Communication is probably the most important part of your job. Do it well, and your career takes off, your peers respect you, and day-to-day interactions are easier. With Communicating With Tact and Diplomacy, we'll give you the tools necessary to communicate well in any workplace situation.

How to Partner With Your Boss

In every relationship, you can expect crossed signals, duplicated efforts, incorrect assumptions and personality clashes that can cause conflict. In the boss/admin relationship, the result can be wasted time and effort - and possibly even career damage. How to Partner With Your Boss will give you the tools you need to help you - and your boss - get on the same page and move forward together.

Employee Handbooks: Required Changes for 2014 and the 12 Most Common Mistakes

You can lend a vital hand to your company by spotting the legal risks hiding in your own employee handbook.

Authentic Persuasion: How to Pitch Anything to Anyone

Persuasion is an art. If you push too hard, you will risk being aggressive. If you nudge too lightly, you may turn into a pest. Persuading others is pretty easy when you understand the 4-point formula for success. Authentic Persuasion: How to Pitch Anything to Anyone will guide you to success.

Employment Law 101 for Supervisors

Do your supervisors know the job-interview questions that can result in legal action? Or which words written in performance evaluations are almost GUARANTEED to trigger discrimination lawsuits? If not, their lack of basic employment-law knowledge is putting your organization at risk. Employment Law 101 for Supervisors is the perfect way to help supervisors understand the implications of their actions and how those actions might inadvertently be supporting lawsuits against your organization - and possibly against you personally!

You'll Love Working Here! 10 Steps to an Amazing Workplace Culture

These days, every workplace is an open book to the world. Social media and websites like Glassdoor allow people to instantly know which organizations are great places to work - and which should be avoided at all costs. How would your workplace rank? Could you benefit from a serious "culture adjustment" to improve recruitment? Take your workplace from standard to standout with You'll Love Working Here! 10 Steps to an Amazing Workplace Culture.

Getting Around in Windows 8

It's time you adopted Windows' new look and format--which is far easier than you think.

Upcoming Live Webinars

The I-9 and E-Verify Compliance Workshop

In light of increasing I-9 and E-Verify enforcement, make sure your hiring policies and practices conform to the latest federal and state rules and avoid anti-discrimination claims.

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Taking Effective Meeting Minutes

Every day, key meetings take place in your office. And the decisions made as a result of these meetings can involve millions of dollars, and even change people’s futures. With everything that’s at stake in today’s challenging times, it’s no wonder that employers prize accurate minute-taking skills more than ever before.

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Advanced Business Etiquette

Everyone knows to say “please” and “thank you,” to hold the door for the person behind you, and to chew with their mouth closed. (At least we hope.) But advanced business etiquette encompasses all of this – and so much more.

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Excel Dashboards 101

Microsoft® Excel® dashboards are a powerful way to pull together different information in a single place to give a high-level overview of a business. A meaningful “big picture” view of business activities can drive the allocation of scarce resources.

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Quiet Influence: The New Wave of Leadership

People often think a big, vibrant personality is needed to succeed in the business world, but that’s simply not true. It’s often the quiet ones who have the loudest minds.

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