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5 tactics for taming your temper

Work can be frustrating, but you don’t want to lose your temper, writes author and etiquette expert Jacqueline Whitmore, who suggests five ways to keep your cool.
1-Minute Strategy:

Treat a closed door like an electrified fence

Certain behaviors invite a permanent stigma—for example, once you accidentally eat someone else's lunch, they'll never truly forget it. The same goes for assuming a closed simply door means "Come on in, it was just getting a little too breezy in here!" and opening it just because you feel that what you need can't wait. Even a hesitant knock on a closed door is guaranteed to be perceived as intrusive. Unless the building's on fire, assume that the person behind one really, really doesn't want to be interrupted and keep on walking. Best case scenario, you're considered pushy and obnoxious for barging in. Worst case scenario ... oh goodness, can you imagine what you might stroll in on?

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