Taking Minutes

Minute-taking is all about prep: Follow these guidelines

October 21, 2016

People talking a mile a minute, not staying on topic, moving on to the next issue when action items are still clearly hanging ... these things are just plain going to happen when you're a minute-taker. But you can't exert a whole lot of control over the unruly group in that conference room. What you can control is the structure you've set up well in advance to handle any meeting.

Taking Minutes

Get straight on meeting minutes with this FAQ

October 20, 2016

16 widely varied questions about taking minutes answered.


The guaranteed great speech template

October 16, 2016

You’ve sat through a hundred speeches before—and you remember maybe two of them. Here’s a sample sequence to keep yours on course so it doesn’t wind up with those lost 98.

Personal Development

Swim with technology, not against it

October 14, 2016

Researchers say our “always on” culture of cellphones and other electronic devices perpetually within reach means higher stress levels and reduced productivity. Writing at BBC, Padraig Belton suggests ways to deal with technology’s reach and keep your productivity up.

Internal Communication

A picture is still worth a thousand words

October 12, 2016

When we’re trying to convey a message, concept or lesson to co-workers, we tend to take the path of least resistance: typing a few words onto the screen and dashing off an email.

Article Archives

Go online to train

October 6, 2016

Featured Article

10 tips for leaving a job

Burning bridges is never wise. How you behave during your final days with the company will long be remembered and reveals your character.

1-Minute Strategy:

4 digits you’ll never have to remember

If anyone you know gets finicky about adding those extra four digits to a zip code, you can safely tell them to chill out. Those numbers do represent specific delivery codes, but the U.S. Postal Service’s technology has been advanced enough for some time to quickly barcode outgoing mail and use optical character readers to scan written addresses and glean missing or partial ZIP+4 information.

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