Download Current Newsletter
Self-Quiz: Do you need more 'think time' in your day?
- September 3, 2010
Online learning: Back-to-school picks
- September 3, 2010
1-Minute Strategies: Sept. '10
- September 2, 2010
Whose meeting is it, anyway?
- September 1, 2010
Would you use 'these' or 'those'?
- August 31, 2010
3 picker-uppers
- August 30, 2010
Overcoming the 'quiet person' label
- August 27, 2010
Punch up your résumé with these 20 words
- August 26, 2010
What's in your snack room?
- August 25, 2010
4 secrets to a happy customer
- August 24, 2010
Word Tables and Delimited Text
- August 23, 2010
Surviving a bad performance review
- August 23, 2010
Does being nice score points?
- August 20, 2010
Office etiquette: When to hit mute
- August 19, 2010
Admins with 'longevity' in hot demand
- August 18, 2010
E-mail sign-offs: Get creative
- August 17, 2010
Speak up! It could mean big rewards
- August 16, 2010
Self-Quiz: Do you need more 'think time' in your day?
Take the credit
Take Our Monthly Poll:
Most Popular Articles
7 image-building tips from a pro's pro
- Article
- September 1, 2004
- Personal Development, Work/Life Balance
- No comments
On a typical day, you can find D.A. Benton giving image-building advice to top executives at IBM, Nabisco, Hewlett-Packard and other major corporations. She's one of America's top executive coaches.
Admins' favorite keyboard shortcuts
- Article
- May 3, 2010
- Excel, Word
- No comments
Whether it’s a speedy way to create a bar chart or a trick for switching from one window to the next, keyboard shortcuts can help even the experienced admin knock out work faster. Here are a few of our readers’ faves:
Working with a lousy boss
- Article
- December 3, 2009
- Featured Article, Internal Communication, Managing the Boss, Negotiating
- No comments
Fortunately, most admins have strong partnerships with their managers or see ways to build that bond. But some admins are still struggling through their relationships with lousy bosses. Is the solution to quit? Not with unemployment rates above 10%. Here’s another option: Negotiate with your boss, the way the FBI negotiates during a hostage situation.
Dealing with foul-smelling workers: 6 tips for 'The talk'
- Article
- August 7, 2007
- Featured Article
- 76 comments
Hosting a termination meeting may be easier than having to tell an employee that he or she has offensive body odor. Here are six tips for handling the issue in your workplace:
Admins' top 3 timesaving shortcuts
- Article
- June 9, 2010
- Filing, Organizing, Time Management
- No comments
Most timesaving “secrets” are the best practices you’ve been hearing about since the advent of paper clips. The trick is, you have to try them out to discover whether they match your work style. And then you have to stick with them to gain the benefits. Here are three timesaving secrets recommended by administrative professionals:
Assertive gatekeeping
- Article
- June 22, 2010
- Internal Communication, Managing the Boss, Problem Solving, Tactfully Speaking
- No comments
When asked, avoid these 5 answers
- Article
- July 12, 2010
- Internal Communication
- No comments
Stop yourself before saying any of these words, which can make you sound noncommittal, undependable or untrustworthy: 1. “Try.” 2. “I’ll get back to you.” 3. “We’ll see.” 4. “I guess … ” 5. “If.”
Grammar Repair Shop: Ways to say 'because'
- Article
- March 21, 2010
- Grammar Repair Shop, Writing/Editing
- No comments
“Because,” “due to,” “since”—which one is the right one to use? Use "because" instead of wordier options, such as “owing to the fact that” or “on the grounds that.” You could also use it instead of the persnickety “due to.” Example: “It was canceled because of illness.” "Since" often means the same thing as “because.”
Dread doing it? 5 ways to nudge yourself
- Article
- June 8, 2010
- Personal Development, Time Management
- No comments
Use Word to build better templates and forms
- Article
- September 1, 2003
- Word
- No comments
When creating a form letter or other document template, the field code feature in Word versions 97 and higher can come in handy. With dozens of field codes available, you can manage everything from inserting information that is automatically updated to creating drop-down lists that allow users to choose which information to insert.




