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Business writing made simple
- January 27, 2012
Why playing nice pays
- January 26, 2012
Crafty ways to corner challenging work
- January 25, 2012
What's the use of LinkedIn for an admin?
- January 24, 2012
How to handle a boss who's a hoarder
- January 23, 2012
Creating harmony among the generations
- January 20, 2012
Conversation stoppers
- January 19, 2012
BYTES: Expanding the cloud
- January 18, 2012
Do you look like you can handle the job?
- January 17, 2012
Tips on managing someone else's inbox
- January 16, 2012
How to wield authority like an exec
- January 13, 2012
What makes an unsuccessful employee?
- January 12, 2012
4 steps to conquering public speaking
- January 11, 2012
How to assert your credibility
- January 10, 2012
Making the sale
- January 9, 2012
A little business advice from grandma
- January 6, 2012
Keep a bad mood from setting you back
- January 5, 2012
Make your New Year's resolutions stick
- January 4, 2012
Admin salary guide for 2012
- January 3, 2012
1-Minute Strategies: Jan. '12
- January 2, 2012
3 things you should focus on every day
- December 27, 2011
When you've made a mistake . . .
- December 23, 2011
Lead co-workers to clean up their acts
- December 22, 2011
Take stock of your worth to the company
- December 21, 2011
Resolve conflict in person, not in email
- December 20, 2011
Recognize the needs behind colleagues' demands
Strike up the best conversational mix
Source: Improving Peer Relationships by Norman C. Hill
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Most Popular Articles
Dealing with foul-smelling workers: 6 tips for 'The talk'
- Article
- August 7, 2007
- Featured Article
- No comments
Hosting a termination meeting may be easier than having to tell an employee that he or she has offensive body odor. Here are six tips for handling the issue in your workplace:
Admins' favorite keyboard shortcuts
- Article
- May 3, 2010
- Excel, Word
- 6 comments
Whether it’s a speedy way to create a bar chart or a trick for switching from one window to the next, keyboard shortcuts can help even the experienced admin knock out work faster. Here are a few of our readers’ faves:
7 image-building tips from a pro's pro
- Article
- September 1, 2004
- Personal Development, Work/Life Balance
- 5 comments
On a typical day, you can find D.A. Benton giving image-building advice to top executives at IBM, Nabisco, Hewlett-Packard and other major corporations. She's one of America's top executive coaches.
Admins' top 3 timesaving shortcuts
- Article
- June 9, 2010
- Filing, Organizing, Time Management
- 1 comment
Most timesaving “secrets” are the best practices you’ve been hearing about since the advent of paper clips. The trick is, you have to try them out to discover whether they match your work style. And then you have to stick with them to gain the benefits. Here are three timesaving secrets recommended by administrative professionals:
When asked, avoid these 5 answers
- Article
- July 12, 2010
- Internal Communication
- No comments
Stop yourself before saying any of these words, which can make you sound noncommittal, undependable or untrustworthy: 1. “Try.” 2. “I’ll get back to you.” 3. “We’ll see.” 4. “I guess … ” 5. “If.”
Use Word to build better templates and forms
- Article
- September 1, 2003
- Word
- No comments
When creating a form letter or other document template, the field code feature in Word versions 97 and higher can come in handy. With dozens of field codes available, you can manage everything from inserting information that is automatically updated to creating drop-down lists that allow users to choose which information to insert.
Working with a lousy boss
- Article
- December 3, 2009
- Featured Article, Internal Communication, Managing the Boss, Negotiating
- No comments
Fortunately, most admins have strong partnerships with their managers or see ways to build that bond. But some admins are still struggling through their relationships with lousy bosses. Is the solution to quit? Not with unemployment rates above 10%. Here’s another option: Negotiate with your boss, the way the FBI negotiates during a hostage situation.
Assertive gatekeeping
- Article
- June 22, 2010
- Internal Communication, Managing the Boss, Problem Solving, Tactfully Speaking
- 1 comment
Grammar Repair Shop: Ways to say 'because'
- Article
- March 21, 2010
- Grammar Repair Shop, Writing/Editing
- No comments
“Because,” “due to,” “since”—which one is the right one to use? Use "because" instead of wordier options, such as “owing to the fact that” or “on the grounds that.” You could also use it instead of the persnickety “due to.” Example: “It was canceled because of illness.” "Since" often means the same thing as “because.”
Dread doing it? 5 ways to nudge yourself
- Article
- June 8, 2010
- Personal Development, Time Management
- No comments





