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Finding the root of workplace discontent
- May 18, 2012
Evernote adds a few bells and whistles
- May 17, 2012
You're not as busy as you think
- May 16, 2012
Sentence beginnings and endings
- May 15, 2012
Should you decide ... or ask the boss?
- May 14, 2012
Sharing your knowledge of the job with a former employer
- May 18, 2012
Hide and Seek With PowerPoint Objects
- May 15, 2012
Power through any task
- May 11, 2012
Picture perfect
- May 10, 2012
Coping across generations
- May 9, 2012
Time for a tech upgrade?
- May 8, 2012
Keep your 'emotional bank account' full
- May 7, 2012
7-step approach to giving feedback
- May 4, 2012
Beware of 'spontaneous trait transfer'
- May 2, 2012
1-Minute Strategies: May '12
- May 1, 2012
The dreaded email 'cc' line
- April 30, 2012
How to change a group's habit
- April 27, 2012
The Golden Rule of the meet 'n' greet
- April 26, 2012
A little administrative levity
- April 25, 2012
Coping with toxic co-workers
- April 24, 2012
How much have admins' duties changed?
- April 23, 2012
Use PAS approach to implement change
- April 23, 2012
Speed up an answer to your voice mail
- April 20, 2012
Improve writing by 'unsmothering' verbs
- April 19, 2012
Set A, B & C goals
- April 18, 2012
When saying less is best
Beware of "spontaneous trait transfer"
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Most Popular Articles
Dealing with foul-smelling workers: 6 tips for 'The talk'
- Article
- August 7, 2007
- Featured Article
- No comments
Hosting a termination meeting may be easier than having to tell an employee that he or she has offensive body odor. Here are six tips for handling the issue in your workplace:
Admins' favorite keyboard shortcuts
- Article
- May 3, 2010
- Excel, Word
- 6 comments
Whether it’s a speedy way to create a bar chart or a trick for switching from one window to the next, keyboard shortcuts can help even the experienced admin knock out work faster. Here are a few of our readers’ faves:
7 image-building tips from a pro's pro
- Article
- September 1, 2004
- Personal Development, Work/Life Balance
- 5 comments
On a typical day, you can find D.A. Benton giving image-building advice to top executives at IBM, Nabisco, Hewlett-Packard and other major corporations. She's one of America's top executive coaches.
Admins' top 3 timesaving shortcuts
- Article
- June 9, 2010
- Filing, Organizing, Time Management
- 1 comment
Most timesaving “secrets” are the best practices you’ve been hearing about since the advent of paper clips. The trick is, you have to try them out to discover whether they match your work style. And then you have to stick with them to gain the benefits. Here are three timesaving secrets recommended by administrative professionals:
When asked, avoid these 5 answers
- Article
- July 12, 2010
- Internal Communication
- 1 comment
Stop yourself before saying any of these words, which can make you sound noncommittal, undependable or untrustworthy: 1. “Try.” 2. “I’ll get back to you.” 3. “We’ll see.” 4. “I guess … ” 5. “If.”
Use Word to build better templates and forms
- Article
- September 1, 2003
- Word
- No comments
When creating a form letter or other document template, the field code feature in Word versions 97 and higher can come in handy. With dozens of field codes available, you can manage everything from inserting information that is automatically updated to creating drop-down lists that allow users to choose which information to insert.
Working with a lousy boss
- Article
- December 3, 2009
- Featured Article, Internal Communication, Managing the Boss, Negotiating
- No comments
Fortunately, most admins have strong partnerships with their managers or see ways to build that bond. But some admins are still struggling through their relationships with lousy bosses. Is the solution to quit? Not with unemployment rates above 10%. Here’s another option: Negotiate with your boss, the way the FBI negotiates during a hostage situation.
Assertive gatekeeping
- Article
- June 22, 2010
- Internal Communication, Managing the Boss, Problem Solving, Tactfully Speaking
- 1 comment
Grammar Repair Shop: Ways to say 'because'
- Article
- March 21, 2010
- Grammar Repair Shop, Writing/Editing
- No comments
“Because,” “due to,” “since”—which one is the right one to use? Use "because" instead of wordier options, such as “owing to the fact that” or “on the grounds that.” You could also use it instead of the persnickety “due to.” Example: “It was canceled because of illness.” "Since" often means the same thing as “because.”
Dread doing it? 5 ways to nudge yourself
- Article
- June 8, 2010
- Personal Development, Time Management
- No comments





