Deploy the power of your smile
- 11-5-2010
- Categorized in: Internal Communication, Phone Skills
It’s an old bit of advice that smiling while you’re talking on the phone is one way to improve your phone demeanor. But how many people actually follow that advice? New evidence may convince you to try it. Now scientists say that the people on the other end of the phone line really can tell whether or not you’re smiling.


