Internal Communication

Problem: Reader Judy Woodliff asked us whether “elders retreat” should carry an apostrophe after the “s” in “elders” to make it possessive.
Problem: Phyllis Nagy, Orlando, Fla., asked about the spelling of the possessive “boss’s.”
If you’re handling a high volume of email with Outlook, you’ve probably already tapped the Rules tool to sort messages. Check whether you’ve missed an opportunity with these options.
Think you can tell when someone is lying? When you must have honesty, it may surprise you to know that face-to-face communication isn’t the best approach. Here’s why …
Problem: “When addressing a business letter, is it correct to put a comma or a colon after the addressee’s name?” (From Lynne Nelson, Princeton, N.J.)
Several readers recently asked us about the use of semicolons versus commas in a complex sentence.
Standardized replies save you time but can cost you good will. Create templates and common paragraphs that you can pop into an e-mail or letter, then easily personalize. Use these shortcuts:
Generic e-mail subjects aren’t just inefficient and confusing; they put your message at risk.
Just because e-mail is handy doesn’t make it efficient. Indeed, three out of four people delete an e-mail before they finish reading it, a recent survey found.
What to do when passing confidental information.
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Write it right, say it right, spell it right.
This content requires a subscription. PLEASE LOGIN Email Address: Password:   Forgot Password? | Setup Username/Password Subscribe today to get: The nation’s premier newsletter for administrative professionals Unlimited access to AdminProToday.com — updated daily! Skill-building online training, plus valuable forms, templates, skills assessments and more Expert advice on office technology, business communication, workplace politics and […]