People Skills

Put peer quarrels to rest

February 26, 2020 Categorized in: Difficult People

Working, negotiating and even talking with another manager with whom you’ve had disagreements can be hard. Change management expert Rick Maurer suggests four ways to move past the feud.

Go easy on young workers’ ideas

February 26, 2020 Categorized in: Supervising

Your younger workers will sometimes offer ideas that really aren’t that good. But you should never shoot down the employees who bring them. Their willingness to take risks is priceless.

3 ways to deal with hurtful humor

February 26, 2020 Categorized in: Difficult People

Humor is a vital part of camaraderie in the workplace. But sometimes jokes are at someone else’s expense. If you’re wondering what to do when a joke-teller risks hurting someone to get a laugh, try one of the responses suggested by humor expert David M. Jacobson of Humor Horizons.

Cut off gossip as soon as it starts

February 26, 2020 Categorized in: Difficult People

It’s easy to get caught in gossip, even for managers. You know you should it, but how should you do it? Lori Palatnik and Bob Burg, authors of Gossip, offer three useful options.

Communication is vital when delegating

February 26, 2020 Categorized in: Supervising

Management is about getting results through people’s efforts. That means effective communication is essential. Here’s what to do.
Let’s start 2020 off with a bang by giving you some useful advice to help you better plan your executive’s travel.
There are all sorts of reasons delays can occur, and sometimes it’s the behavior of your leader. Authors Amy Cooper Hakim and Muriel Solomon describe four types of delaying bosses.
A study published in the journal Discourse Processes identified common signs that someone is lying through observations of an experiment where participants were instructed to lie blatantly, lie by omission or tell the truth.

Handle people who undermine you

January 2, 2020 Categorized in: Difficult People

Everybody has that one person who loves to knock you down a peg. Here’s how you deal with the problem.

Banish traits that start arguments

January 2, 2020 Categorized in: Difficult People

Some days it seems everyone is in a bad mood. Or maybe it’s just you. If you’re getting into more than your share of altercations, perhaps you need to work on one or more of these issues.

Try this team celebration for size

October 31, 2019 Categorized in: Teamwork

At the next office party or year-end celebration, consider hosting what we call the “Anything Awards” to have silly fun while challenging people to be creative.

So much passive-aggressive behavior!

October 31, 2019 Categorized in: Difficult People

In our professional environments, it’s not always possible or acceptable to express natural emotions like anger or resentment. Here are some ways of dealing with a passive-aggressive colleague.

5 tips make deadlines mean something

October 10, 2019 Categorized in: Teamwork

There are reasons why deadlines are difficult to hold, keep and enforce. By taking a look at some positive approaches, we can better use them to accomplish our goals.