Communication

3 secrets to collaboration

April 7, 2010 Categorized in: Internal Communication

How well do you and your boss communicate? Two people working closely must communicate well in order to collaborate and work effectively. According to research from Gallup, people who are “excellent collaborators” give themselves high ratings for each of the following statements:
Manage your “invisible résumé” by rewriting the sections you don’t like … Perfected your bragalogue yet? Communications coach Peggy Klaus swears by this self-promotion tool … Avoid this grammar misstep … Make your LinkedIn invitations stand out … Convince yourself of the power of checklists by reading The Checklist Manifesto.
“Because,” “due to,” “since”—which one is the right one to use? Use “because” instead of wordier options, such as “owing to the fact that” or “on the grounds that.” You could also use it instead of the persnickety “due to.” Example: “It was canceled because of illness.” “Since” often means the same thing as “because.”
Forget the tirade. Rather than huff and holler when overhearing a discriminatory comment, quash it with poise. Experts share their best strategies for dealing with inappropriate remarks:
Frenemies aren’t just found on reality TV shows; they’re everywhere. Even Apple has one: Google. If you have “frenemies”—colleagues with whom you have cordial, unproductive relationships—don’t give up. Before they become full-fledged enemies, take these steps:
When writing for a broad audience, pay attention to what’s called the “fog index,” which measures the density of your writing. Never mind how it’s calculated—a complex formula tracks things such as word lengths, sentence lengths and syllables. Test your writing by plugging a sentence or two into the text box at www.panix.com/~dhf/fog.html.
Has e-mail become so ubiquitous that it has changed the way we craft business correspondence? That’s what admins recently debated on our Admin Pro Forum. Some suspected that writing “Dear” or “Very truly yours” has become too old-fashioned for digital—or even printed—correspondence. A bevy of self-proclaimed “old-school” admins protested.
You already know nothing is more valuable than a good first impression. What should you do if you arrived late, stuck your foot in your mouth or just weren’t feeling like your usual self during that first encounter? Should you throw in the towel and accept your fate? Absolutely not! Even though research supports the difficulty in overcoming a negative first impression, you can take action to up the odds of getting back in someone’s good graces.
When used incorrectly, apostrophes are a huge annoyance for readers such as Lynn Crocker of Comcast Spotlight. “What drives me nuts is people using apostrophes for plural things,” she says. “I’ve even seen people make signs that say, ‘We make key’s!’” Make sure you aren’t using apostrophes recklessly. Some tips:
Hold more-focused meetings… Keep emoticons out of business communication … Find salary information for administrative positions in your area … Save money on printing … Avoid this grammar trap … Receive the credit you deserve …
It’s a myth that good work makes a good career—rather, good office politics makes a good career, says career columnist Penelope Trunk. Here’s are four common-sense rules to follow. They’ll make people want to work with you, and boost your credibility and influence in the process.
Company bloggers, make sure you’re familiar with the basics of marketing and communications 101. To reach your audience in the right way, think through four key questions. Once you know the answers to those questions, take the next step and create an editorial calendar specifying what you’ll write about over the next several months.
The three types of photos to avoid in employee publications, according to Mark Ragan, CEO of Ragan Communications: 1. The “grip-and-grin” photograph, or two people shaking hands and smiling at the camera. 2. The “man on phone at his desk.” 3. The “execution at dawn” shot, or a row of standing employees.