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Year: 2021

It’s time to pass out admin awards–but what should that look like?

Question: “Our admin team is planning a little awards ceremony during the holidays. Some of the awards will go to those who have done great work, but others will be more tongue-in-cheek so we can all have some fun. I’m wondering what some good, clever awards categories would be to reflect what admins have to face each day.” – Bonnie, Admin Team Leader

How to manage projects, not just people

Many fine managers are good at interfacing with people and coaching them up, but behind their backs, you’ll hear whispers. In his book Project Management for Non-Project Managers, author Jack Ferraro outlines what a good project plan does.

Try this out-of-office cheat

Before heading out on your vacation, set your voice and email return messages to say that you are returning a day later than you actually are. By doing so, you can retrieve messages without clients, vendors and other outsiders expecting that you’ll get back to them as soon as you walk into your office.

How would you react in this difficult moment?

It happens to most of us at some point—we’re let go from a job unexpectedly. So many times, the last impression people leave with both bosses and co-workers is one of weakness and sadness, numb shock or even anger. Remember, the company gets to choose to end your employment, but you get to choose how […]

It’s winter—that’s hygge time!

A few years ago, the Danish term hygge had a real moment—it’s defined as “a quality of coziness and comfortable conviviality that engenders a feeling of contentment or well-being.” Keep your hygge strong by working some of these things into your environment.

What is a great email?

Chances are if you’ve written a “loaded” email, you may not have taken the time to review it or revise it because it took you so long to write it! OK. It happens. So what does a good email look like? The Email Doctor, Dr. Monica Seeley, says to think in fives.

Collaborating on documents

How do I get multiple people to collaborate on a document without risking losing anyone’s contributions? … One person has made a copy and edited that instead of working on the document I shared with everyone. How do I merge their changes?