People Skills

Get them to the point quicker

April 11, 2018 Categorized in: Difficult People

Q. I don’t have time for ramblers who fail to edit themselves. How do I express to someone that the clock is ticking on my attention span?

3 bad salary negotiation strategies

April 5, 2018 Categorized in: NegotiatingSalary

When the chance arises to negotiate your compensation package, says Cory Klupfer, entrepreneur and author of Authentic Negotiating, avoid these three pitfalls.

Please stop! TMI!

April 5, 2018 Categorized in: Workplace Etiquette

Here are the topics that make people feel queasy when you discuss them at work, according to a survey, ranked by the percentage of people who said, “Please don’t talk about that!”

Getting to ‘Yes’

March 1, 2018 Categorized in: Negotiating

There has to be return on the investment made in an employee. Use the guidelines below to help your executive see the benefit of their support.
Good leadership doesn’t mean that as a leader you should do all the talking. In fact, some of the best leaders do more listening than talking. Mark Deterding, writing at Lead Change Group, shares how you should practice listening to be a better leader.

Take charge during a confrontation

February 28, 2018 Categorized in: Difficult People

When someone accuses you of a wrongdoing, you may want to fight back—or flee the situation altogether. Instead, control the direction of the conversation by following this process.
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As office gatekeepers, dissuading aggressive salespeople is a challenge that many admins struggle with. Fellow admins offer their experience-tested tips for pushing back.

How to handle a micromanager

January 5, 2018 Categorized in: Managing the Boss

It can be hard to do your job well if your boss is micromanaging you. Deal with it like this.

What if the boss acts unethically?

January 5, 2018 Categorized in: Managing the Boss

You discover that your boss is doing something wrong, although not illegal. What should you do?

6 tips for delivering criticism

January 5, 2018 Categorized in: SpeakingSupervising

When somebody messes up or doesn’t live up to expectations, feedback is important so they can improve, but the criticism must be delivered in a proper way so the receiver takes it to heart. Here are some tips for giving negative feedback.
Passive-aggressive and cynical comments can make life miserable and exhaust you if you’re the target of them. Here’s how you can stay strong in the face of negativity.

4 ways to deal with a nasty outburst

December 7, 2017 Categorized in: Managing the Boss

When something happens that causes your boss to lash out at you, consider your own role in causing the problem, Hannah Morgan writes at U.S. News & World Report. She offers four options for dealing with an outburst by your manager.