People Skills

First-time manager: Start by learning

November 9, 2012 Categorized in: Supervising

When you start your first job as a manager, don’t rush in and begin changing everything. Instead, get in learning mode, writes Dorothy Tannahill-Moran.
Winning over your boss and co-workers to “see things your way” is a key component of success. Here are three ways to raise the odds that you’ll get what you want.
You’ve always compiled a monthly report for the division heads … until recently. Last week, out of nowhere, one of the execs asked another staffer to “take a crack at it.” Now, you feel left out of the loop. What can you do about it?

Conquer negativity in the workplace

October 31, 2012 Categorized in: Difficult People

A large percentage of people have to deal with colleagues who frequently complain, according to a study by Cloud Nine Media. Such negativity isn’t just annoying; re­­search shows it can also take a toll on your brain’s ability to function properly.

Handle conflict without losing it

October 24, 2012 Categorized in: Difficult People

It’s hard for employees to do their best work when their bosses yell at them, and, thankfully, this type of outburst is quickly becoming a thing of the past in most workplaces. But some people are still expressing their anger in harmful ways. However, there are some constructive ways to resolve office disputes.
Just because your manager can be strict about your schedule doesn’t mean that he should, writes Suzanne Lucas. If your boss has suddenly instituted draconian rules, try to figure out the reason.

Welcoming new co-workers

October 19, 2012 Categorized in: Workplace Etiquette

The first week at a new job can be stressful. There are so many new people to meet, passwords to memorize and new software systems to learn. How can you make that onboarding process more welcoming?

Learn to delegate more effectively

October 5, 2012 Categorized in: SupervisingTeamwork

It can be hard to give up control of a project and trust that your team members will get the work done and do a great job. But you can’t do it all, and if you try, you probably won’t do very well and will likely alienate your people in the process. Tips to delegate effectively:
At many organizations, it’s common practice to celebrate co-workers’ achievements with a drink after work or to band together for volunteer projects. But is it fair to penalize people who don’t want to participate in these after-hours activities?

Surviving life with a bad boss

September 5, 2012 Categorized in: Managing the Boss

As nice as it would be for bosses to be superhuman, they’re just like everyone else. Some are com­petent and compassionate; others are inept and inconsiderate. Some tactics for toughing it out with a bad boss:
When someone comes to you charged with emotion over a workplace concern, you need to take a deep breath and avoid getting emotional yourself, Dan Rockwell writes on “BlogHer.”
Everyone has a communications pet peeve in the workplace, such as when people habitually “reply-all” to emails. But are any of your habits peeving somebody else? Four common bad habits, as well as steps to take to break them:

Boss interrupting you again?

August 9, 2012 Categorized in: Managing the Boss

On the surface, a boss or a co-worker who constantly interrupts you may come off as a bit of a jerk. However, it may simply be that in­­ter­­rupting is the only way he knows how to communicate, writes workplace communication consultant Guy Farmer.