People Skills

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Responding to difficult people

July 5, 2018 Categorized in: Difficult People

As long as you are in the workplace, you will interact with people who challenge you. An underlying truth to keep in mind is that people are just being themselves, and most are not trying to intentionally be difficult. Use these strategies for success.
A truly busy and visible executive is a little like a TV reporter who has to appear credible every moment, yet because of time constraints, can’t always know every detail of what’s really going on. That’s where a great admin comes in.

How to work through creative differences

June 7, 2018 Categorized in: Teamwork

Sometimes conflict emerges on a creative project that has no perfect vision. Beth Noymer Levine, author of Jock Talk, says that whether the hangup is over the title of a report or the décor in the office, you should remember these three things.
You’ve probably worked with one before and will have to again, so Chrissy Scivicque offers this advice for dealing with a slacker.
Linda Adams of the Trispective Group writes that gossip has the power to dismantle even the best teams and keep good teams from becoming truly great. To stop its encroachment, take these three steps.

3 bad salary negotiation strategies

April 5, 2018 Categorized in: NegotiatingSalary

When the chance arises to negotiate your compensation package, says Cory Klupfer, entrepreneur and author of Authentic Negotiating, avoid these three pitfalls.

Please stop! TMI!

April 5, 2018 Categorized in: Workplace Etiquette

Here are the topics that make people feel queasy when you discuss them at work, according to a survey, ranked by the percentage of people who said, “Please don’t talk about that!”

Getting to ‘Yes’

March 1, 2018 Categorized in: Negotiating

There has to be return on the investment made in an employee. Use the guidelines below to help your executive see the benefit of their support.
Good leadership doesn’t mean that as a leader you should do all the talking. In fact, some of the best leaders do more listening than talking. Mark Deterding, writing at Lead Change Group, shares how you should practice listening to be a better leader.

Take charge during a confrontation

February 28, 2018 Categorized in: Difficult People

When someone accuses you of a wrongdoing, you may want to fight back—or flee the situation altogether. Instead, control the direction of the conversation by following this process.
As office gatekeepers, dissuading aggressive salespeople is a challenge that many admins struggle with. Fellow admins offer their experience-tested tips for pushing back.

How to handle a micromanager

January 5, 2018 Categorized in: Managing the Boss

It can be hard to do your job well if your boss is micromanaging you. Deal with it like this.

What if the boss acts unethically?

January 5, 2018 Categorized in: Managing the Boss

You discover that your boss is doing something wrong, although not illegal. What should you do?
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