People Skills

Page 1 of 4512345...102030...Last »

Getting to ‘Yes’

March 1, 2018 Categorized in: Negotiating

There has to be return on the investment made in an employee. Use the guidelines below to help your executive see the benefit of their support.
Good leadership doesn’t mean that as a leader you should do all the talking. In fact, some of the best leaders do more listening than talking. Mark Deterding, writing at Lead Change Group, shares how you should practice listening to be a better leader.
Don’t jump to apologize for everything you do, especially in the workplace. There is such a thing as apologizing too much, says The Prospect founder Lily Herman, who explains how to break the habit.

Take charge during a confrontation

February 28, 2018 Categorized in: Difficult People

When someone accuses you of a wrongdoing, you may want to fight back—or flee the situation altogether. Instead, control the direction of the conversation by following this process.
As office gatekeepers, dissuading aggressive salespeople is a challenge that many admins struggle with. Fellow admins offer their experience-tested tips for pushing back.

How to handle a micromanager

January 5, 2018 Categorized in: Managing the Boss

It can be hard to do your job well if your boss is micromanaging you. Deal with it like this.

What if the boss acts unethically?

January 5, 2018 Categorized in: Managing the Boss

You discover that your boss is doing something wrong, although not illegal. What should you do?

6 tips for delivering criticism

January 5, 2018 Categorized in: SpeakingSupervising

When somebody messes up or doesn’t live up to expectations, feedback is important so they can improve, but the criticism must be delivered in a proper way so the receiver takes it to heart. Here are some tips for giving negative feedback.
Passive-aggressive and cynical comments can make life miserable and exhaust you if you’re the target of them. Here’s how you can stay strong in the face of negativity.
Having friends at work can make you a more productive, more engaged employee, which is why you should care about being a good co-worker. Alyse Kalish, writing at The Muse, shares these ways you can tell if you’re a good colleague.

4 ways to deal with a nasty outburst

December 7, 2017 Categorized in: Managing the Boss

When something happens that causes your boss to lash out at you, consider your own role in causing the problem, Hannah Morgan writes at U.S. News & World Report. She offers four options for dealing with an outburst by your manager.

Work with your manager’s style

November 2, 2017 Categorized in: Managing the Boss

If you find it hard to stay motivated at work and you’re looking for new inspiration, you might try looking at your supervisor. If you can figure out how to work with your boss’ style, you might find a boost of productivity.

How to handle a liar at work

November 2, 2017 Categorized in: Difficult People

We all tell lies and are lied to on occasion. Many times they’re insignificant untruths that can be ignored, but what do you do when you catch a co-worker in a whopper?
Page 1 of 4512345...102030...Last »