People Skills

Try this team celebration for size

October 31, 2019 Categorized in: Teamwork

At the next office party or year-end celebration, consider hosting what we call the “Anything Awards” to have silly fun while challenging people to be creative.

So much passive-aggressive behavior!

October 31, 2019 Categorized in: Difficult People

In our professional environments, it’s not always possible or acceptable to express natural emotions like anger or resentment. Here are some ways of dealing with a passive-aggressive colleague.

Isn’t there an app for that?

October 4, 2019 Categorized in: Managing the BossMeetings

Effective calendar management simply cannot be handled by a robot, an application or a piece of software. It takes brain power, empathy and deep understanding.
A chilling tale for Halloween.

Safely deal with workplace bullies

October 4, 2019 Categorized in: Difficult People

Here are tips from the personal safety experts at Krav Maga Worldwide that can help shut down uncomfortable situations.

How to work for a younger boss

August 8, 2019 Categorized in: Managing the Boss

A lot of emotions can surface in the younger boss/older employee relationship. All of them are understandable. Here are some grounding tips.
Peggy Vasquez presented the training session “How to Develop a Powerful Partnership With Your Manager” at Admin Pro Forum 2019 in Orlando. Her book NOT, “Just an Admin!” offers this advice when it’s become difficult to work with your boss.
In today’s casual society, more than ever, assistants need to learn the proper protocol, etiquette and little nuances that should still be in place and then some.
Avoid embarrassing an “unplugged” employee by calling on him or her so you can put them on the spot.

Got a problem? Think it over

May 2, 2019 Categorized in: Managing the Boss

Thinking through a problem deeply—long before taking any action—may be the key to solving it.

2 tips to impress your executive

April 4, 2019 Categorized in: Managing the Boss

You will learn a great deal about your executives if you just pay attention. This will lead you to understand them at a deeper level so you can build a stronger partnership with them.
A co-worker asks you a way-too-personal question. Here’s how to respond.

Leadership Tips, Vol. 319

February 14, 2019 Categorized in: Managing the Boss

Silence is golden … A great interview question