Communication

Formatting in Google Docs

January 7, 2019 Categorized in: Writing/Editing

Because Google Docs is a somewhat lighter application than Microsoft Word, many assume that document elements aren’t available. But they are!
You can do this with the ImportRange function.

5 voice tips

January 3, 2019 Categorized in: Speaking

The way you say something can be just as important as what you’re saying, so take note of your voice projection in daily conversation. Heather Yamada-Hosley offers these tips at Lifehacker.
The internet predictably lost its mind recently when it was revealed that lecturers at Leeds Trinity University had been cautioned not to overuse capital letters when issuing assignments.
The positive impact of a good holiday party keeps on working long after the last dance.
According to a new survey from CareerBuilder, hiring managers have body language pet peeves that can hurt your chances of landing a job. Networking expert Ivan Misner, Ph.D., advises special attention to these four things.

You can say it better than that!

November 1, 2018 Categorized in: Speaking

There are common words and phrases that you may use to soften your tone, but some of them can actually make you sound less confident or less knowledgeable. Avoid these phrases.
If you sometimes suffer from communication breakdowns, here is a quick true/false quiz that can help pinpoint the cause.
Cut the repetition … Keep them from tossing your card … Practicing small talk … Is the 5-second rule for real?

Write a ‘sick day’ email

October 24, 2018 Categorized in: Writing/Editing

If you need to take a sick day, and your boss permits you doing so via email, follow these steps to ensure you cover all the bases.

How to make a cold call

October 4, 2018 Categorized in: Phone SkillsSpeaking

Anytime you’re wading into a situation where you’re trying to persuade strangers on the phone, consider these tips.

Make your writing more assertive

October 4, 2018 Categorized in: Writing/Editing

Sometimes we lose sight of the fact that assertiveness is not limited to situations where we communicate face-to-face. Come across with greater confidence by doing these 6 things.

These words are real troublemakers

October 4, 2018 Categorized in: Writing/Editing

This list includes some of the most commonly misspelled words in the English language. Why not clip out this page and post it by your computer, where you can refer to it?