Communication

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A new email extension called Crystal can help bring more empathy to your email conversations. The most important thing is adapting to other people’s written language, says Crystal founder Drew D’agostino.

Why being interrupted is most likely your fault

September 6, 2018 Categorized in: Speaking

Most people believe they get interrupted because that is simply how the interrupting person behaves. In reality, the blame more often lies with the speaker rather than the interrupter.
Question: “My co-workers constantly ask me to assist them with simple problems. Whenever they en­­counter any minor difficulty, they dump it on me. This makes it hard to finish my own work. My boss has been no help. When he talked to these people about handling their own problems, they told him that coming to me was faster. He immediately gave in and said we should just work it out amongst ourselves. How can I end these interruptions?” — Totally Worn Out

Never retype again!

August 2, 2018 Categorized in: Writing/Editing

If your version of Adobe Reader gives you iffy results when you scan the document and extract the text, try this free, easy-to-use document converter.
Here are eight ways to immediately stop talking and start listening, from Stacey Hanke, founder and communication expert of Stacey Hanke Inc. and the author of Influence Redefined: Be the Leader You Were Meant to Be.

6 steps to a strong video script

June 27, 2018 Categorized in: Writing/Editing

Whether you are developing content for training, marketing, sales or customer engagement, find ways to integrate video. Then follow these steps to write a compelling video script.
In the 21st century, we have so many ways to communicate. The only way to develop a sure confidence you’re using the right method is to study the mediums of communication, the purpose and the relationships.

Stop using !!!! so much

May 23, 2018 Categorized in: Writing/Editing

You might not think a simple punctuation mark matters. However, if you overuse exclamation points, you can undermine your professionalism—and even make you look a little unhinged. Here are some basic rules to follow.
Communication bottlenecks can bring your team’s progress to a screeching halt. Make sure that you aren’t responsible for slowing things down because of poor communication habits. Follow these tips.
Linda Adams of the Trispective Group writes that gossip has the power to dismantle even the best teams and keep good teams from becoming truly great. To stop its encroachment, take these three steps.
Formal titles normally convey a rank or title given to someone based on his or her achievements in academia or his or her authority. When people have formal titles that precede their names, they are always capitalized.
When you’re going to be out of the office, it’s important to set up a good auto-reply to go out from your work email. Wired writer Christina Bonnington has some tips.

OneLook.com: An editor’s best friend

February 5, 2018 Categorized in: Writing/Editing

Why not let the power of the internet’s search algorithms do your spell-checking for you?
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