Communication

You can say it better than that!

November 1, 2018 Categorized in: Speaking

There are common words and phrases that you may use to soften your tone, but some of them can actually make you sound less confident or less knowledgeable. Avoid these phrases.

4 body language no-no’s

November 1, 2018 Categorized in: Nonverbal Communication

According to a new survey from CareerBuilder, hiring managers have body language pet peeves that can hurt your chances of landing a job. Networking expert Ivan Misner, Ph.D., advises special attention to these four things.
If you sometimes suffer from communication breakdowns, here is a quick true/false quiz that can help pinpoint the cause.

Sound Bites: November ’18

November 1, 2018 Categorized in: Writing/Editing

Cut the repetition … Keep them from tossing your card … Practicing small talk … Is the 5-second rule for real?

Write a ‘sick day’ email

October 24, 2018 Categorized in: Writing/Editing

If you need to take a sick day, and your boss permits you doing so via email, follow these steps to ensure you cover all the bases.

How to make a cold call

October 4, 2018 Categorized in: Phone SkillsSpeaking

Anytime you’re wading into a situation where you’re trying to persuade strangers on the phone, consider these tips.

Make your writing more assertive

October 4, 2018 Categorized in: Writing/Editing

Sometimes we lose sight of the fact that assertiveness is not limited to situations where we communicate face-to-face. Come across with greater confidence by doing these 6 things.

These words are real troublemakers

October 4, 2018 Categorized in: Writing/Editing

This list includes some of the most commonly misspelled words in the English language. Why not clip out this page and post it by your computer, where you can refer to it?

Before a speech, calm your nerves fast

September 26, 2018 Categorized in: Speaking

If you’re about to present—and you’re an anxious mess, try these unusual tips to help calm your nerves fast.
Question: “My co-workers constantly ask me to assist them with simple problems. Whenever they en­­counter any minor difficulty, they dump it on me. This makes it hard to finish my own work. My boss has been no help. When he talked to these people about handling their own problems, they told him that coming to me was faster. He immediately gave in and said we should just work it out amongst ourselves. How can I end these interruptions?” — Totally Worn Out
A new email extension called Crystal can help bring more empathy to your email conversations. The most important thing is adapting to other people’s written language, says Crystal founder Drew D’agostino.

Why being interrupted is most likely your fault

September 6, 2018 Categorized in: Speaking

Most people believe they get interrupted because that is simply how the interrupting person behaves. In reality, the blame more often lies with the speaker rather than the interrupter.

Never retype again!

August 2, 2018 Categorized in: Writing/Editing

If your version of Adobe Reader gives you iffy results when you scan the document and extract the text, try this free, easy-to-use document converter.