Joan Burge

In our competitive business environments, the ability to listen well is a crucial edge. It’s one of those soft skills that employers look for and clients crave. But it takes consistent practice to achieve the goal of listening (i.e., taking in information).
Your ability to communicate with others is paramount to your success in any arena of your life. You must get your point across in a clear and concise manner. As a receiver, you must listen intently when others are communicating to get their point. You must also decipher or decode those who aren’t clear or concise in their own communications.

Taking care of you

July 7, 2021 Categorized in: Personal Development

As an assistant you can easily get burned out. You may not realize it until you are too tired, frustrated or agitated, or lose your temper. You must learn to take care of yourself.

Master executive support

June 2, 2021 Categorized in: Managing the Boss

It truly is a special skill to support and partner with an executive. It is not an easy role, and it is not for the faint hearted. It takes grit, resiliency, street smarts, tenacity and agility.
You’re not a puppet, and someone else is not pulling the strings. You’re in charge. You have power. And if you’re to attain the inner circle assistant spot and maintain it, your intellect plays a large part in your success.

Getting into the executive suite

February 3, 2021 Categorized in: Advancement

Here is an excerpt from my book, Underneath It All. . . Postgraduate Level Revelations Lift Assistants to New Heights, that will help get to the executive suite. With ambition and training, you can climb over the competition.

Drive your growth and success

November 4, 2020 Categorized in: Personal Development

How do you move from being a lost-in-the-crowd employee to a head-turning dynamic executive or administrative assistant?

Improve your decision-making

October 7, 2020 Categorized in: Personal Development

To become more than a task-doer and order-taker, you must prove that you have cognitive skills such as decision-making, which is key for productivity and growth. An administrative professional who can provide support and important solutions to their office environment is hugely a value-added part of any team.

Land the job you really want

September 2, 2020 Categorized in: AdvancementFeatured Article

It’s the perfect time to create a new job or reinvent the one you have now. Here are some steps to take toward your dream job.
Remember that you can easily blow your career by losing your cool at work. So, predetermine what might cause such incidents and identify ways to deal with them civilly and compassionately.
Communication is at the core of business and relationships. Good or bad, it will impact relationships, productivity and revenue. Here are some catalysts and cures for communication crises.
As we have been dealing with and continue to deal with the COVID-19 crisis, building resilience is vital. But also, once this is over, you will need this important skillset.
Technology seems to be the best thing that’s happened to modern working life. But pair innovations with distractingly easy-to-use communication tools, the constant call of social media, and access to every game that’s ever been invented at the tip of your finger, and you’ll start to see why sometimes the bad outweighs the good.