
Colette Carlson, MA, is a communication skills expert who inspires individuals to speak their truth – to confidently say what they mean and mean what they say to save everyone time, money, and sanity. Her zany humor, creativity, and ability to connect with people drive her powerful message home. Audiences leave Colette’s programs with the confidence, dialogue, and practical skills necessary to gain the attention, support, and respect of others.
Colette draws on her 15-year background as a National Sales Trainer for a division of US West and her work experience with professional sales trainers Brian Tracy and Tom Hopkins. She has a degree in Speech Communication, a Masters Degree in Human Behavior, and is a featured author in Conversations on Success, a content-rich collection of interviews capturing the insights, strategies, and inspirations of success-minded people.
As principal of Colette Carlson Communications, she has worked with clients across the United States such as Merck, Boeing, Women’s Council of Realtors, International Association of Administrative Professionals and many others.
Colette is a member of the National Speakers Association and the 2005 Educational Workshop Co-Chair. Her article, “How to Say No” is featured at www.WomensMedia.com.
Keynote topics
Countless employees juggle both work and caregiving responsibilities, which may extend beyond caring for children to caring for parents or other elderly family members or relatives with disabilities. Here are some of the most common stereotypes associated with employees with caregiving responsibilities, as well as the illegal employment actions in which they can manifest.
Research shows that women who are afraid to have an assertive conversation at work are more likely to want to leave their jobs. Rather than resign, you can learn how to have those conversations that might feel uncomfortable. Consider the following examples.
Discouragers seem to need to point out others’ flaws, conveniently unaware of their own shortcomings. While you may have to put up with a discourager, you don’t have to follow suit; you have opportunities in your workday to be an encourager.
Highlighting your achievements to those who can advance your career can be painfully awkward. But research shows that to get ahead, we have to make those with influence aware of our achievements. You want to be a human highlighter.
We’re about to be inundated with “year-in-review” stories from nearly every media outlet. Follow their lead and conduct your own review for the previous 12 months.
Copyright 2013 Business Management Daily, A Division of Capitol Information Group, Inc.

