Skills Check

Skills Check offers articles to help you boost your skill set with technology tips and shortcuts; communication strategies to improve presentations; self-assessments on work- and career-related topics; problem-solving techniques; and negotiation tactics on how best to deal with bosses, co-workers, clients and vendors.

Why business writing skills are important

Helen Cunningham and Brenda Greene are the authors of The Business Style Handbook: An A-to-Z Guide for Effective Writing on the Job, recently published in an updated second edition. We contacted them to get their best advice for administrative professionals who want to improve their workplace writing skills.

Strive to take better meeting notes

Poorly written notes from a meeting may result in confusion over who is supposed to do what moving forward. To keep assignments clear and concise, follow these tips.

5 stages of conversational intelligence

When it comes to small talk, some people get it and some people don’t—or do they? Here are the five stages of conversational intelligence.

The essential qualities of every admin

In honor of Administrative Pro­­fes­­sion­­als Week (April 22-26), we’re sharing readers’ thoughts on the three traits they felt were essential to being an excellent admin.

Power of practice

Practicing tasks and skills isn’t commonplace in most workplaces, but it should be, says Doug Lemov, a managing director of Uncommon Schools. He recommends four steps.

Computer shortcuts you should know

Those who spend significant amounts of time working on PCs or Macs learn some of the shortcuts that allow for faster, more efficient work. Here are a few of David Pogue’s favorites.

4 skills you need to get ahead in 2013

Employers are still approaching hiring, raises and promotions with caution, so it may take special skills to get ahead in 2013, says Wall Street Journal columnist Ruth Mantell.

PowerPoint secrets from Steve Jobs

Avoid “death by PowerPoint” by stealing presentation tips from the charismatic Apple CEO, Steve Jobs. Carmine Gallo, communications coach and author of The Presentation Secrets of Steve Jobs, points out that Jobs uses presentation software as a tool to visually complement his stories.

The do's and don'ts of virtual meetings

Virtual meetings, whether by phone or video, have become a business staple. But virtual meetings present special challenges. How to stay professional during a virtual meeting:

E-mail marketing: 5 tips to get clicks

If you’re writing an e-newsletter or promotional e-mail for your company, remember: That “free” e-newsletter costs your readers time. And that could be the most valuable thing they possess. Persuading readers to click and read is more challenging than you might think. Heed these tips and tricks from the experts for writing more effective marketing e-mail: