While you can find many classes that focus on technical skills in the workplace, it’s the soft skills that we’re often left without training on.
To get the information you really need to do your job well, you have to listen—not just "hear," but really listen. How's your approach to active listening? Take this quiz and find out:
They're out there, hiding, ready to sneak up on your document and make it look amateurish. Can you stop them before the damage is done?
No matter how well we plan our projects and define our goals and objectives, sometimes it seems like putting out fires is the most important task in our job descriptions. How well do you handle crises that break up your workflow? Take this quiz and find out.
- September 18, 2014
When it comes to small talk, some people get it and some people don’t—or do they? Here are the five stages of conversational intelligence.
- September 9, 2014
Poorly written notes from a meeting may result in confusion over who is supposed to do what moving forward. To keep assignments clear and concise, follow these tips.
Jorie Scholnik is an assistant professor of student development at Sante Fe College in Gainesville, Fla., as well as an etiquette associate at the Protocol School of Palm Beach. We connected with her recently to learn how administrative professionals can best conduct themselves on the job.
The words you speak tell others about who you are and what you value. Anita Bruzzese shares how you can use your words to sound like a leader.
Are you a good leader? Are you a good teammate? Would your teammates evaluate you the same way you evaluate yourself? Are you sure? Here's a self-audit.
Technology is in flux these days with so many companies striving to improve upon old ideas. Focus on the technologies that will help you be more efficient in your job, says Stephen Chan, a digital marketing specialist.