Skills Check

Skills Check offers articles to help you boost your skill set with technology tips and shortcuts; communication strategies to improve presentations; self-assessments on work- and career-related topics; problem-solving techniques; and negotiation tactics on how best to deal with bosses, co-workers, clients and vendors.

Strive to take better meeting notes

Poorly written notes from a meeting may result in confusion over who is supposed to do what moving forward. To keep assignments clear and concise, follow these tips.

Modern-day etiquette for admins

Jorie Scholnik is an assistant professor of student development at Sante Fe College in Gainesville, Fla., as well as an etiquette associate at the Protocol School of Palm Beach. We connected with her recently to learn how administrative professionals can best conduct themselves on the job.

How to speak like a leader

The words you speak tell others about who you are and what you value. Anita Bruzzese shares how you can use your words to sound like a leader.

How good a leader are you?

Are you a good leader? Are you a good teammate? Would your teammates evaluate you the same way you evaluate yourself? Are you sure? Here's a self-audit.

How to keep up essential tech skills

Technology is in flux these days with so many companies striving to improve upon old ideas. Focus on the technologies that will help you be more efficient in your job, says Stephen Chan, a digital marketing specialist.

Why business writing skills are important

Helen Cunningham and Brenda Greene are the authors of The Business Style Handbook: An A-to-Z Guide for Effective Writing on the Job, recently published in an updated second edition. We contacted them to get their best advice for administrative professionals who want to improve their workplace writing skills.

5 stages of conversational intelligence

When it comes to small talk, some people get it and some people don’t—or do they? Here are the five stages of conversational intelligence.

The essential qualities of every admin

In honor of Administrative Pro­­fes­­sion­­als Week (April 22-26), we’re sharing readers’ thoughts on the three traits they felt were essential to being an excellent admin.

Power of practice

Practicing tasks and skills isn’t commonplace in most workplaces, but it should be, says Doug Lemov, a managing director of Uncommon Schools. He recommends four steps.

Computer shortcuts you should know

Those who spend significant amounts of time working on PCs or Macs learn some of the shortcuts that allow for faster, more efficient work. Here are a few of David Pogue’s favorites.