Problem Solving
8 moves to resolving a bank dispute
- Article
- May 9, 2013
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3 ways to impress your boss
- Article
- December 20, 2012
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Write an effective letter of complaint
- Article
- December 6, 2012
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Does the process slow you down?
- Article
- November 28, 2012
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Creating those light-bulb moments
- Article
- June 28, 2012
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The next time you need a creative approach or solution, nix the disciplined mental focus and instead let your mind wander. In his new book, Imagine: How Creativity Works, Jonah Lehrer says that laser-like focus actually inhibits creative thinking.
Keep your 'emotional bank account' full
- Article
- May 7, 2012
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“The issues most people struggle with have little to do with our ability to do the work,” says Quint Studer, author of The Great Employee Handbook: Making Work and Life Better. “It’s all the things that happen around the work. ... It’s whether we make life easier for our co-workers or more difficult.” He offers these four workplace secrets:
How much have admins' duties changed?
- Article
- April 23, 2012
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Use PAS approach to implement change
- Article
- April 23, 2012
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Executive assistants' best secrets
- Article
- March 6, 2012
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Administrative professionals and executive assistants often see themselves in their support roles as being “nonleaders.” Nothing, however, could be further from the truth, according to a new book, Who Took My Pen . . . Again?
Need relief from carpal tunnel?
- Article
- February 9, 2012
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