Workplace Etiquette

Why playing nice pays

It still pays to play nice at work, a Robert Half survey confirms. When employees were asked, “In your opinion, to what extent does being courteous to co-workers positively impact a person’s career prospects?” 48% responded it can accelerate advancement.

Creating harmony among the generations

In some offices, you might kick-start relationships between older and younger workers with these tips:Try reverse-mentoring ... Go out of your way to collaborate with different generations ... Don’t get hung up on office eti­­quette you think everyone should be following.

A little business advice from grandma

Grandmas are known for their nuggets of advice about bundling up in winter or baking a fruit cobbler. As it turns out, they know a thing or two about navigating the workplace, too. Pearls of wisdom from grandma:

When you've made a mistake . . .

Thanks to our increasingly online (and visible) lives, it’s more im­­por­­tant than ever to know how to apologize well. When you wrong some­­­­­one—a colleague or a customer—apologize by doing three things:

Lead co-workers to clean up their acts

Messy co-workers can make you feel like you’re living in a college dorm. What do you do when others don’t clean up after themselves? You could turn cleaning up into a game. Two suggestions from Get-It-Done-Guy Stever Robbins:

8 ways to restore civility at work

If you’ve ever been hung up on or interrupted, you’ve been the victim of a loss of civility in the workplace. Bring back courtesy and build a kinder workplace with tips from Tom Terez of WorkplaceNow.com:

8 tips for holiday gift-giving at work

Perfume? Too personal. Coffee maker? Too expensive (unless it’s a group gift). The rules for gift-giving at work, in those offices that swap presents, are fairly straightforward. Here’s advice from experts:

Group gift-giving at work

When a group of co-workers chip in to buy a gift for a colleague, should they allow noncontributors to sign the card, as well? Or should they leave the gift shirkers out in the cold? An office coordinator in Florida posed this etiquette question to us recently.

1-Minute Strategies: Oct. '11

What helped clinch this year’s OfficeTeam Administrative Excellence Award for Deborah Carter? ... Perk up your daily emails with MeebleMail ... Double-check your work. A survey by Accountemps shows that “lack of attention to detail/sloppy work” is the No. 1 pet peeve of CFOs ...

Email faux pas can do serious damage to your career

Maria had been emailing back and forth with a colleague all day about a work issue, when she finally decided to cc the boss. It felt like the right thing to do. But that’s not how it turned out. In­­stead, it came back to bite her. How to avoid cc’ing up and other email faux pas: