While it could be bad for your career to point out every misstep your boss makes, you’re more likely to get a boost if you can kindly communicate constructive criticism when he really needs it, says writer and entrepreneur Jennifer Winter. She offers three tips to help you make sure any feedback you offer your boss is both diplomatic and productive.

Incivility—being disrespectful, un­­­pro­­fes­­sional or just plain rude—is an epidemic in many workplaces today, Joyce E.A. Russell writes for The Wash­­ing­­ton Post. And it’s a problem for businesses, customers and employees.

Few people enjoy conflict, but it’s an inevitable part of life and ­business. So if you want to succeed, you need to become skilled in managing it. A few key phrases can help you to resolve conflicts when they arise, says author, speaker and consultant Barry Moltz.

You have a friend who’s looking for a job and your company has an open position. You think she would be a good fit, but you wonder if this is one of those good deeds that’s unlikely to go unpunished.  That’s what one reader asked recently on the Admin Pro Forum.