Managing the Boss

Handling a boss who's not on the ball

Ever had to keep covering for a boss who was frequently late, forgetful or just plain not available? We've got advice on what to do from experts and admins.

Performance review nightmare: When the boss's facts are wrong

Things didn't really happen the way your supervisor thinks, so is there a way to correct the mistaken impression without making the situation worse?

6 phrases your boss wants to hear

Face it: Your boss holds the keys to your next pay raise, that potential promotion and even whether you can take a vacation this summer. Do your best to foster a positive relationship with the person who has so much influence over your future.

Today's EAs do a lot more than type

It may seem like Patrizia Iacono is a CEO, says Sydney Morning Herald reporter Sue Green. Iacono checks emails and reviews her schedule when she’s off work, and her day starts at 5:30 a.m., when she starts reading the day’s news. But she’s an executive assistant who mentors more than two dozen other EAs across Australia.

8 acts that could cost you a promotion

It’s promotion time again, and again your boss passes you over and offers the promotion to a co-worker. But why? The reasons that your boss may be overlooking you for a promotion are simpler than you think.

Zirtual: Virtual admins by the hour

Modern technology combined with the recession-era focus on fewer people doing more work more efficiently have resulted in fewer admins on staff at organizations across the United States, reports Scott Kraus for The Morning Call. But many people could still use a hand managing their calendars, scheduling meetings and responding to simple emails. And that’s where virtual assistants come in.

7 tips for managing up

Managing up is an important skill for admins at every level to master. Melba Duncan, president of The Duncan Group and author of The New Executive Assistant, offers these seven tips to help you improve your ability.

5 things to understand about your boss

It’s easy to think your boss should be smarter and better at most things than you are, but most of them are people just like you, writes Linda Coussement.

Are you getting on the boss's bad side?

So you think your workplace performance speaks for itself and that everything you do is amazing. Guess who might not see it that way.

Help your boss communicate effectively

As an admin, there’s a good chance you’re involved with your boss’s communications. This could involve announcing a change, a new initiative, or keeping everyone abreast of the company’s objectives. Michelle Gilbert, Com­­cast Cable’s Heart­­land region, offers these tips to help your boss communicate effectively