Managing the Boss

How to get quick feedback from the boss

Managers have a lot on their plates, which sometimes can prevent them from getting back to you about your project in a timely manner. This prevents you from moving forward and slows the process down, writes Alex Cavoulacos, a founder of The Muse. But sometimes, you can be partially to blame.

Stop being just an admin, start being a real partner

The biggest difference between the admin support pro of yesteryear and the one that excels today boils down to the ability to not just respond to the boss, but think like the boss.

Execs and admins: Working in partnership

Office Dynamics founder and Presi­­­­­dent Joan Burge has been coaching administrative assistants for more than 25 years. Over time, she realized she was teaching the same things over and over, which gave her the idea to develop an operational guide to help executives and their assistants work together more effectively. This year, she partnered with career coach, writer and speaker Chrissy Scivicque to write Executives and Assistants, Working in Partnership: The Definitive Guide to Success.

Handling a boss who's not on the ball

Ever had to keep covering for a boss who was frequently late, forgetful or just plain not available? We've got advice on what to do from experts and admins.

Performance review nightmare: When the boss's facts are wrong

Things didn't really happen the way your supervisor thinks, so is there a way to correct the mistaken impression without making the situation worse?

6 phrases your boss wants to hear

Face it: Your boss holds the keys to your next pay raise, that potential promotion and even whether you can take a vacation this summer. Do your best to foster a positive relationship with the person who has so much influence over your future.

Today's EAs do a lot more than type

It may seem like Patrizia Iacono is a CEO, says Sydney Morning Herald reporter Sue Green. Iacono checks emails and reviews her schedule when she’s off work, and her day starts at 5:30 a.m., when she starts reading the day’s news. But she’s an executive assistant who mentors more than two dozen other EAs across Australia.

8 acts that could cost you a promotion

It’s promotion time again, and again your boss passes you over and offers the promotion to a co-worker. But why? The reasons that your boss may be overlooking you for a promotion are simpler than you think.

Zirtual: Virtual admins by the hour

Modern technology combined with the recession-era focus on fewer people doing more work more efficiently have resulted in fewer admins on staff at organizations across the United States, reports Scott Kraus for The Morning Call. But many people could still use a hand managing their calendars, scheduling meetings and responding to simple emails. And that’s where virtual assistants come in.

7 tips for managing up

Managing up is an important skill for admins at every level to master. Melba Duncan, president of The Duncan Group and author of The New Executive Assistant, offers these seven tips to help you improve your ability.