Difficult People

A survival strategy for tough talks

One of the hardest parts of work life is having conversations you know will leave the other person disappointed. What makes these conversations so hard is the “cringe moment,” says leadership expert Peter Bregman.

How to handle overly chatty co-workers

Occasional chitchat is a good way to improve interpersonal relationships, but when it’s overdone, it can be an annoying barrier to finishing the job, as two readers pointed out recently on the Admin Pro Forum.

Business etiquette: Respect boundaries in the workplace

Forget elbows on the lunch table and yoga pants in the cubicle. A study has found that technology may be a leading cause of rudeness in the office.

Handling a passive-aggressive co-worker

The worst thing you can do with a passive-aggressive person is join in their ineffective communication practices. Instead, Preston Ni, author of How to Communicate Effectively and Handle Difficult People, suggests taking these tips.

3 tips for managing saboteurs at work

Toxic personalities are an unfortunate part of many workplaces, but you can learn how to handle saboteurs and still shine professionally, says development expert Kim Zoller.

What's your work personality?

If you have a work personality that clashes with others, you won’t get very far, says Shane Atchison, CEO at creative agency Possible.

Working with a chronic complaining boss

Chronic complainers can kill mo­­rale, hurt productivity and drive you nuts. Author Linda Swindling identifies five types of complaining bosses and explains how to handle them.

You can handle an office bully

A bullying situation can quickly escalate and become intolerable. Before that happens, keep these “anti-bullying” tips in mind.

Ask 4 questions before tattling at work

If you’re unhappy with a co-worker’s behavior and aren’t sure whether reporting the person would be telling or tattling, ask yourself these four questions.

Co-worker quandaries and boss binds

Dealing with difficult interpersonal interactions is something you’ll have to face from time to time. Recruiting and public relations blogger Lindsay Olson offers solutions to four common workplace challenges.