5 phrases you should avoid saying

Being an effective admin requires stellar communication skills. By paying attention to language and words that could undermine your reputation, you build influential relationships, writes Lolly Daskal, president and CEO of Lead From Within. Here are five phrases to avoid.

Fear of public speaking can help you

Public speaking instills fear in even the most confident people, writes Dianna Booher, CEO of Booher Research. The key to con­­quer­­i­ng public speaking is using your fear to motivate you. Here are some of Booher’s suggestions to help you use your fear to give a great performance.

How to effectively present all that data

When you’re working on a project that involves a great deal of data, it can be difficult to figure out how to effectively share the numbers. Use these tips to do it right.

How to always say the right thing

10 rules for presenting yourself with perfection.

Perfect your presentations

Knowing how to deliver a polished, effective presentation is an important skill, says Jonas Altman, a partner at Social Fabric.

8 things successful people don't say

To become more successful, start thinking and speaking like a successful person, says Sujan Patel of employee scheduling software platform When I Work.

4 conversation 'fillers' to banish

Here are four conversation “fillers” that all of us have used at one time or another. They simply have a way of escaping our lips—trouble is, they tend to be used in all the wrong places.

Engage an audience conversation-style

If you have to make a presentation, use conversation-style tactics to keep your audience engaged, suggests leadership expert George Bradt, who says he avoids lecture-style presentations as much as possible.

4 tips from a Toastmasters champion

To get tips on giving great presen­­tations, Business Insider reporter Richard Feloni turned to one of the world’s greatest public speakers, Sri Lankan HR consultant Dananjaya Hettia­­­­rachchi, who Toast­­mast­­ers International crowned World Cham­­pion of Public Speaking earlier this year.

5 stages of conversational intelligence

When it comes to small talk, some people get it and some people don’t—or do they? Here are the five stages of conversational intelligence.