Speaking

Stop using these buzzwords

Using buzzwords to sound smart can leave you looking ridiculous, says Mike Periu, Economic Education, who offers five to nix.

The power of your voice

It’s important to speak with authority on the job and in other professional settings, but it isn’t always easy to do. If that’s something you struggle with, take these tips from Practically Perfect PA’s Nicky Christmas.

4 speaking habits you need to ditch

People draw conclusions about your competence and professionalism from the way you speak, so make sure these four things don’t come out of your mouth.

How to give a smashing speech

Public speaking can be a real challenge, but these five tips can make your next presentation a smashing success, says Dave Carroll, a singer, author and speaker.

Stop 'like' hurting your career

Overusing the word ‘like” is a common problem—and a quick way to have your professionalism called into question. Stop damaging your career with these three tips from Fast Company writer Drake Baer.

Turn around embarrassing moments

You talk without thinking first, flub a figure of speech, misfire an email. How do you recover gracefully?

Beg to differ without ruffling feathers

Smart administrative professionals choose when and how to express gentle, yet forceful, disagreement. Here are three strategies to disagree gracefully, along with situations when each tactic makes sense.

5 stages of conversational intelligence

When it comes to small talk, some people get it and some people don’t—or do they? Here are the five stages of conversational intelligence.

6 things never to say when you're the boss

Managers have a responsibility to address others’ concerns in an effective, considerate way. Six things to avoid saying at all costs:

Quiz: Do you misuse these phrases?

Many misused words and phrases have be­­come so common they're now in­­cluded in some dictionaries, but they once had correct usages. Here's a list of phrases you might be saying wrong.