Nonverbal Communication

Rule No. 1: Keep your audience in mind

Successful presenters prepare by not only focusing on information, but on their audience’s concerns and communication style. By catering to the audience, a presentation becomes more effective and has a higher chance of succeeding. To focus on your target audience and learn what they will expect, answer these questions.

Do your emails create accidental politics?

You see them, and maybe even send them, all the time: emails in which several people are addressed directly and several others cc’d. Consider the problems such “group huddle” messages can create and the chaotic thought processes that can result.

Expert tips to become a Twitter master

Twitter is one of the largest, most heavily trafficked social media networks, but don’t let that scare you away from getting active on it.

6 keys to a professional social media bio

Struggling to write a compelling social media biography? With these tips you’ll be on your way to crafting the perfect one.

Play it smart by playing it dumb

You probably hear a lot of ignorant or incorrect ideas in the course of your workweek. Laughing at or arguing with people can hurt your relationship with them, so you may want to “play dumb” if you hear something ridiculous, says Geoffrey Tumlin, author of “Stop Talking, Start Communicating.”

Top 10 admin resources on Twitter

Jasmine Freeman, Vice President at Office Dynamics (@OfficeDynamics), recently shared, on her blog, her top 10 “must follow” admin resources on Twitter.

Modern-day etiquette for admins

Jorie Scholnik is an assistant professor of student development at Sante Fe College in Gainesville, Fla., as well as an etiquette associate at the Protocol School of Palm Beach. We connected with her recently to learn how administrative professionals can best conduct themselves on the job.

How you sit matters: Send the right sign

Does your seated posture project confidence or fear; interest or apathy; sloppiness or professionalism? Etiquette expert Barbara Pachter of­­fers some tips to ensure your seated posture is sending the right message.

How to manage your image on the job

Your image can be affected by anything—such as whom you spend most of your time with and how you decorate your office. Watch out for these unintended—and unwanted—signals.

Watch your jargon in business writing

Jargon works its way into business writing all the time. It’s important to know when it’s appropriate to use jargon and when it’s better to re-write for clarity. Right Source Mar­­ket­­ing’s Emily Gaines Buchler offers four tips on using jargon correctly.