You’re on your way to a meeting or you’re in the middle of a project that requires your focus, when someone tells you something im­­portant. “Got it!” you say, as you continue with what you're doing. Later, though, you realize you weren’t fully tuned in. Consider what sort of listener you are, and then heed these tips:

In some offices, you might kick-start relationships between older and younger workers with these tips:  Try reverse-mentoring ... Go out of your way to collaborate with different generations ... Don’t get hung up on office eti­­quette you think everyone should be following.

Grandmas are known for their nuggets of advice about bundling up in winter or baking a fruit cobbler. As it turns out, they know a thing or two about navigating the workplace, too. Pearls of wisdom from grandma: